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Javier Bargas

Former UX Director

Google
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Javier is a UX Director with more than 20 years of experience in the field. He's passionate about building high-performing research organizations that drive product success by delivering critical user insights. A trusted leader, he excels at developing teams and fostering a culture of innovation. 

At Google, he successfully built and scaled research organizations for key products like Play, Cloud, Ads, and YouTube. Prior to Google, he led the HCI research lab at the University of Basel. With a Ph.D. in Cognitive Psychology, he has authored over 30 peer-reviewed papers in HCI, focusing on user satisfaction, mental models, aesthetics, and internationalization.

Kim Cooper

VP, Market Research & Competitive Intelligence

EverBank
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A professional with 15 years of banking experience, Kim currently serves as the VP of Market Research and Competitive Intelligence at EverBank. In this role, her responsibilities encompass managing the client community, as well as leading competitive intelligence and brand research initiatives within the marketing department. Her strategic and analytical skills drive impactful insights for EverBank’s marketing strategies and competitive positioning.

Mario Mijares

VP Marketing, Loyalty and Monetization Platforms

7-Eleven
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Mario leads the teams responsible for customer research and analytics, loyalty programs, in-store and shopper marketing and monetization platforms. Mario joined 7-Eleven in 2020 with more than 20 years of experience in retail and retail-consulting with top brands across the USA, UK, France, Canada, Mexico, and Australia. Over the last two years, his team has created several products, including C-Shopper, The Brainfreeze Collective and Gulp Media to help CPGs better understand and market to the immediate consumption consumer. Mario earned an MBA from Northwestern University and a bachelor’s degree in engineering from Universidad Iberoamericana Ciudad de México. He and his family live in the greater Dallas area.

Andrea Eaker

Global Guest Research Director

Alaska Airlines
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Andrea loves bringing data to life. Her career has spanned deep expertise in both qualitative and quantitative approaches. In addition to owning primary research, she creates data-driven stories for business leaders that utilize a variety of data sources.   Across her 20 years as a researcher, she’s been most inspired by brand positioning and customer motivation insights. She has worked at Alaska Airlines since 2017.

Ambria Escamilla Johnson

Sr. Manager, Alpha & Beta Program

Adobe Inc.
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Ambria Johnson is a Sr. Manager for Alpha & Beta Programs at Adobe, dedicated to transforming Digital Experiences for Fortune 500 enterprises. With 15 years of industry experience, Ambria excels in driving exceptional customer engagement strategies and leading innovative projects. Currently, she is spearheading a process modernization initiative to scale the program through automation, impacting thousands of product development experts, driving customer value and experience.

Inna Tsirlin

Sr. Staff UX Researcher & Manager

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Inna Tsirlin, Phd, has spent more than two decades using quantitative research methods to make people’s interactions with technology more useful, seamless and delightful. Her academic research at the intersection of Computer Science, Psychology and Neuroscience focused on understanding depth perception and human factors in 3D displays to improve user experience in virtual reality. This expertise led her to Apple as a human factors researcher, where she worked on cutting edge technologies for Apple Vision Pro and Apple Watch. For the past eight years, Inna was one of the leaders of the growing Quantitative UXR discipline at Google, where she managed quant and mixed-methods teams and developed large scale measurement programs combining quantitative and qualitative methodologies for flagship Google products - Search, Assistant and Ads.

Kristin Arnold

Senior Director, UX Research

Google
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Kristin Arnold is passionate about helping people do their best work. Since 2017 Kristin has been leading cross functional teams at Google where she has been a key leader of multiple cross-company programs that seek to more deeply understand Google employee experience and translate that understanding into actionable outcomes that drive change. Kristin initially led UXR for Workspace, then in 2020 she shifted her focus and passion for making people and organizations more effective inward when she assumed GM roles leading Developer Intelligence and most recently Googler UX. Both teams are responsible for empowering decision makers at Google with actionable insights and metrics through research focused on Google developer and UX tools, workflows, and culture. Prior to joining Google, Kristin helped organizations make data driven decisions as a research leader at Facebook + Oculus, Motorola, GE, and Whirlpool.