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The Ultimate Voice of Employee Solution for Healthcare Providers

Reduce workplace burnout, prevent churn, and empower a highly engaged workforce by giving your healthcare employees a voice.

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Leverage Voice of Employee Insights To:

Reduce burnout

Reduce Workplace Burnout

Improve the employee journey and diagnose opportunities for improvement and retention.

Culture of empowerment

Create a Culture of Empowerment & Action

Elevate employee experience as a strategic priority that’s central to your business success.

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Increase Staff and Process Efficiency

Use employee feedback to identify ways to be more efficient to increase the number of patients seen.

Reduce Operational Costs & Administration Workload

Reduce Operational Costs & Administration Workload

Uncover ways to reduce costs and optimize workload and processes.

Create a community of your employees to get front-line insights

  • Unlimited activities on the Alida Sparq digital insights community platform
  • Leverage pre-built pulse templates to capture feedback at every stage of the employee lifecycle
  • For sensitive topics, encourage employees to speak up by ensuring complete confidentiality 
 
Healthcare employee insights community

Build a comprehensive VoE program to reach employees wherever they are

  • Deliver interactive surveys on any device
  • Use conversations to capture real-time, qualitative feedback and enable interactive social engagement between employees to generate richer insights
  • Create Quick Polls to provide instant insight and make employees feel heard

“Getting the 360° view from patients and employees improves the ability to drive innovation for the consumer, creates cross-collaboration opportunities, and results in a more complete perspective on culture and brand.”

Consumer Insights Analyst, Advocate Aurora Health

A VoE strategy rooted in empathy:
Experian Health

Listening to the voice of both its healthcare customers and employees empowered Experian Health to take action around the pandemic from a place of empathy. This approach also drove positive business outcomes, including:

  • Improved NPS by 16 points
  • Increased employee engagement by 37%
  • Strengthening customer and employee relationships

 

A VoE strategy rooted in empathy

Give Your Healthcare Employees a Voice to Elevate Employee & Patient Experience

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Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.