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Virtual Showcase

INNOVATIONDAY

Real Users. Real Customers. Real Impact.

See how the world’s most innovative brands are evolving methodologies, leveraging cutting-edge technologies, and uncovering fresh insights to stay ahead of the curve.

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Tuesday, December 10, 2024

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9am PT | 12pm ET

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Don’t just keep up Lead the way!


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Innovation Day has everything you need to be at the forefront of market research innovation.

Hear from Industry Thought Leaders: Gain insights from the pioneers who are shaping the future of research. Their expertise will inspire you to rethink your approach and adopt cutting-edge strategies.

Learn from Delta Award Winners: Discover how leading companies are transforming customer insights into actionable growth. In addition to being recognized with 2024 Delta Awards for Innovation, their success stories will provide you with practical ideas and fresh perspectives to apply in your own work.

Explore Alida’s New Technologies: Be the first to hear an exciting new announcement about the latest innovation coming to the world’s leading community-centered research platform.

Agenda | December 10th | 12 – 3pm ET

12:00 - 1:00 ET
Measuring Critical User Journeys: Delivering Exceptional User Experiences
Dr. Javier Bargas-Avila, UX Director, Google

In this keynote, Dr. Javier Bargas-Avila, UX Director at Google, will dive into the concept of Critical User Journeys (CUJs) and their significance in product development. He will share a framework for effective methods to measure CUJs which enable businesses to have a deeper understanding of how their users are experiencing the most important aspects of your products.

1:00 - 1:45 ET
2024 Delta Award Winner Showcase
Delta Award-Winning Brands

Celebrating innovation at its finest! Discover how our first group of winners are transforming customer insights into impactful business strategies. Learn from the best in the industry about their groundbreaking approaches to understanding and meeting customer needs. 

1:45 - 2:15 ET
Industry Innovator Spotlight - Media
Angela Alves & Kallie Curran, A+E Networks, Revenue Research Team

A candid conversation with the team behind some of the most impactful insights in entertainment. We’ll explore their approach to uncovering audience trends, how they leverage data to shape advertising strategy, and their vision for conducting research that matches how modern audiences consume content. 

2:15 - 3:00 ET
Industry Innovator Spotlight - Retail
Allissa LaScala, CRM Manager, Orveon Global

Tune in as we explore how Orveon Global is transforming the retail landscape with data-driven insights and innovative strategies. We’ll discuss how the team uses customer insights to drive product testing, marketing effectiveness and consumer advocacy. Hear how timely product feedback can help improve customer satisfaction and the bottom line.


Industry Innovator Spotlight - Technology
Roger Sambrook, UX Researcher, GoogleGeo

Join us as Roger shares his expertise on how user experience research is shaping the future of geospatial technology. We’ll dive into the latest trends in UX within the tech industry, explore how he uses insights to enhance products, and discuss best practices for making tech solutions more user-centric. Whether you're in tech or any other industry, Roger’s insights will inspire you to put customers at the heart of your product development and UX strategy.


Alida Product Innovation Showcase
Connell O’Reilly, VP, Product Management, Alida

Be among the first to witness Alida’s latest game-changing innovations! This session will showcase how our cutting-edge features empower organizations to tap into customer insights, deepen engagement, and make data-driven decisions that matter. 

2024 Delta Award Winners

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Delta Award Program


The Delta Awards are an annual recognition of global innovators who are going above and beyond to infuse customer and user insights into their organization. 

With businesses more reliant than ever on connecting with their customers, these innovative insight teams are working hard to ensure the customer’s voice is at the heart of every business decision. The 2024 Delta Awards celebrate these teams and the value they’ve driven for their organizations. 

In an ever-changing landscape, the key to success is agility. Equip yourself with the knowledge and tools needed to lead the way in delivering impactful insights.

Don’t just keep pace—be a leader in innovation. Join us at Innovation Day and empower yourself to drive real impact in your organization!

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Get Inspired by last year's Delta Award winning stories!

Check out “The Innovator’s Playbook: Proven community-centered strategies from top global insights teams” to see how the 2023 Delta Award Winners leverage customer and user feedback to reduce risk and make better business decisions.

Featuring 16 success stories of companies that tapped into their communities for insights to improve products, refine user experiences, and launch successful marketing campaigns.  

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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.