Clydesdale & Yorkshire Bank: Embrace Digital Disruption

Watch the webinar to learn how CYBG is finding new ways to listen to the voice of the customer, accelerate change, and improve customer experience at every touch-point. 

Duration: 30 minutes followed by Q&A

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Watch the webinar to hear about:

The strategy CYBG used to target new and more profitable customer segments

How the team is delivering a superior customer experience at every touch-point

The way the team demonstrated to customers that their feedback can influence key decisions

How insights will continue to fuel their national growth strategy



Madeleine Linden

Senior Manager, Research and Root Cause Analysis



Laura Wasson

Research Manager



Jaspreet Singh

Senior Customer Success Manager

Vision Critical

Watch the webinar now: