How Best-In-Class Insight Programs Support Customer Centricity
12 Tips for Progressive Insight Professionals
According to CMO.com, 63% of CEOs agreed that one of their top three investment priorities for the year is to better align with their customers.
As an insight professional, you need to step up to the plate and start leading your organization towards customer centricity with real-time insights. Don’t know how to start? We cover 12 tips in this ebook to guide you through the process.
In this ebook, you'll learn:
- How to align around customer centricity
- How to embrace tech that augments and complements Big Data
- Three ways to monetize insights
- Five competencies of insights-driven companies