At Alida, we’re all about uncovering new information and insights - and that means sharing what we’ve learned from working with some of the greatest companies in the world. From insight community management to CX best practices, Alida is always expanding our collection of resources.
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A collection of actionable reports, infographics and more.Explore
to Rapidly Changing Customer Needs in the Age of Coronavirus
Optimize Your CX Program and Stay Connected to Your Customers
What Can CXM Do For You?
Delivering a World-Class Customer Experience
How Gamesys Puts Themselves in the Shoes of Their Players
Making CX an Organization-wide Priority
Gartner 2020 Magic Quadrant for Voice of Customer
12 Tips for Marketing Research and Insight Pros
How CXM Drives Year-Round Growth in the Tech Industry
The Opportunities & Challenges Building a Community of your Customer's Customers
How to Take Your Organization From “I Think” to “I Know”
A Fireside Chat with Sky Betting & Gaming
The Bees Have It
Put Your CX Strategy into Action
Customer Feedback Management Platforms Q2 2021
Insular Life's 360 Customer View
8 Best Practices for Increasing Member Hub Engagement
10 Essential Actions for a Successful Community
And Embrace Evolving Customer Behaviors
in the New World of Work
What Worked, What Didn't, and Where We Go from Here
How to Create a CX Program That Drives Innovation
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