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PR</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><lastmod>2022-05-10</lastmod></url><url><loc>https://www.alida.com/newsroom/alida-wins-1-on-comparably-2022-award-list-for-best-company-outlook</loc><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/awards-outlook-marketing.jpg</image:loc><image:caption>awards-outlook-marketing</image:caption><image:title>awards-outlook-marketing</image:title></image:image><lastmod>2022-03-31</lastmod></url><url><loc>https://www.alida.com/fr/newsroom/levenement-alida-activate-2021-rassemble-les-leaders-de-lexperience-client-et-celebre-les-laureats-des-awards-2021</loc><image:image><image:loc>https://www.alida.com/hubfs/Alida-Activate-PR-Image1-1.jpg</image:loc><image:caption>Alida-Activate-PR-Image1-1</image:caption><image:title>Alida-Activate-PR-Image1-1</image:title></image:image><lastmod>2021-10-14</lastmod></url><url><loc>https://www.alida.com/fr/temoignages-clients/twitch</loc><image:image><image:loc>https://www.alida.com/hubfs/Customer%20Stories/Twitch/Twitch_section%203.png</image:loc><image:caption>Twitch_section 3</image:caption><image:title>Twitch_section 3</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Newco/Newco%20Customer%20Story%20Images/04_customers_case_twitch@2x.png</image:loc><image:caption>04_customers_case_twitch@2x</image:caption><image:title>04_customers_case_twitch@2x</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/SEB-resource-image.jpg</image:loc><image:caption>SEB-resource-image</image:caption><image:title>SEB-resource-image</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/TwitchAds-P%20(2)-1.png</image:loc><image:caption>TwitchAds-P (2)-1</image:caption><image:title>TwitchAds-P (2)-1</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/Option%20%232%20Ebook-%20Driving%20Business%20Value-02.png</image:loc><image:caption>Option #2 Ebook- Driving Business Value-02</image:caption><image:title>Option #2 Ebook- Driving Business Value-02</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Le-Groupe-La-Poste-resource-image.jpg</image:loc><image:caption>Le-Groupe-La-Poste-resource-image</image:caption><image:title>Le-Groupe-La-Poste-resource-image</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/Alida-CX-Researchers-Top10-recourse-image.jpg</image:loc><image:caption>Alida-CX-Researchers-Top10-recourse-image</image:caption><image:title>Alida-CX-Researchers-Top10-recourse-image</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Customer%20Stories/Twitch/Twitch_hero_image.png</image:loc><image:caption>Twitch_hero_image</image:caption><image:title>Twitch_hero_image</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Customer%20Stories/Twitch/Twitch_section%202.jpeg</image:loc><image:caption>Twitch_section 2</image:caption><image:title>Twitch_section 2</image:title></image:image><lastmod>2025-03-14</lastmod></url><url><loc>https://www.alida.com/the-alida-journal/alida-and-rybbon-increase-customer-engagement-with-digital-incentives</loc><image:image><image:loc>https://www.alida.com/hubfs/How-to-Become-Customer-Centric-1.jpg</image:loc><image:caption>How-to-Become-Customer-Centric-1</image:caption><image:title>How-to-Become-Customer-Centric-1</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/AdobeStock_384352961.jpeg</image:loc><image:caption>AdobeStock_384352961</image:caption><image:title>AdobeStock_384352961</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/AdobeStock_427849380.jpeg</image:loc><image:caption>AdobeStock_427849380</image:caption><image:title>AdobeStock_427849380</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/AdobeStock_422479777.jpeg</image:loc><image:caption>AdobeStock_422479777</image:caption><image:title>AdobeStock_422479777</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/half%20circle.png</image:loc><image:caption>half circle</image:caption><image:title>half circle</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/blog-alida-rybbon-customer-engagement-digital-incentives.jpeg</image:loc><image:caption>blog-alida-rybbon-customer-engagement-digital-incentives</image:caption><image:title>blog-alida-rybbon-customer-engagement-digital-incentives</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Dissecting%20the%20Difference-%20Being%20Customer%20Centric%20vs.%20Customer%20Focused.jpg</image:loc><image:caption>Dissecting the Difference- Being Customer Centric vs. Customer Focused</image:caption><image:title>Dissecting the Difference- Being Customer Centric vs. Customer Focused</image:title></image:image><lastmod>2022-04-06</lastmod></url><url><loc>https://www.alida.com/subsidiaries</loc><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><lastmod>2023-04-24</lastmod></url><url><loc>https://www.alida.com/newsroom/alida-launches-global-cxm-conferences-announces-2020-delta-award-winners</loc><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Newsroom/Press%20Release/Alida%20Press%20Release.jpeg</image:loc><image:caption>Alida Press Release</image:caption><image:title>Alida Press Release</image:title></image:image><lastmod>2020-10-22</lastmod></url><url><loc>https://www.alida.com/customer-stories/tombola-2024</loc><image:image><image:loc>https://www.alida.com/hubfs/Newco/Newco%20Customer%20Story%20Images/Flipp-customer-story-tile.jpg</image:loc><image:caption>Flipp-customer-story-tile</image:caption><image:title>Flipp-customer-story-tile</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Pixel%20United/pixel%20united%20thumbnail.jpg</image:loc><image:caption>pixel united thumbnail</image:caption><image:title>pixel united thumbnail</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/MuleSoft%20story%20tile.jpeg</image:loc><image:caption>MuleSoft story tile</image:caption><image:title>MuleSoft story tile</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Website%20images-34-Roku%20VIDEO%20tile.png</image:loc><image:caption>Website images-34-Roku VIDEO tile</image:caption><image:title>Website images-34-Roku VIDEO tile</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Newco/Newco%20Customer%20Story%20Images/04_customers_case_vmware@2x.png</image:loc><image:caption>04_customers_case_vmware@2x</image:caption><image:title>04_customers_case_vmware@2x</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Travelport/Travelport%20thumbnail.jpg</image:loc><image:caption>Travelport thumbnail</image:caption><image:title>Travelport thumbnail</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Globe%20Telecom/Globe%20Telecom%20thumbnail.jpg</image:loc><image:caption>Globe Telecom thumbnail</image:caption><image:title>Globe Telecom 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1</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/Twitter-resource-image.jpg</image:loc><image:caption>Twitter-resource-image</image:caption><image:title>Twitter-resource-image</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/autodesk%20thumbnail@3x.jpg</image:loc><image:caption>autodesk thumbnail@3x</image:caption><image:title>autodesk thumbnail@3x</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/TNAP-Resource-Image.jpg</image:loc><image:caption>TNAP-Resource-Image</image:caption><image:title>TNAP-Resource-Image</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Pierre%20and%20Vacances/Pierre%20and%20Vacances%20thumbnail.jpg</image:loc><image:caption>Pierre and Vacances thumbnail</image:caption><image:title>Pierre and Vacances thumbnail</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/tombola_3x.jpg</image:loc><image:caption>tombola_3x</image:caption><image:title>tombola_3x</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Website%20images-19-Aristocrat%20Tile.png</image:loc><image:caption>Website images-19-Aristocrat Tile</image:caption><image:title>Website images-19-Aristocrat Tile</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/Option%20%232%20eBook%20HOW%20ALIDA%20HELPS%20THE%20WORLDS%20MOST%20CUSTOMER-CENTRIC%20BRANDS%20WIN-04.jpg</image:loc><image:caption>Option #2 eBook HOW ALIDA HELPS THE WORLDS MOST CUSTOMER-CENTRIC BRANDS WIN-04</image:caption><image:title>Option #2 eBook HOW ALIDA HELPS THE WORLDS MOST CUSTOMER-CENTRIC BRANDS WIN-04</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Newco/Newco%20Customer%20Story%20Images/Screen%20Shot%202020-08-07%20at%202.02.57%20PM@2x.png</image:loc><image:caption>Screen Shot 2020-08-07 at 2.02.57 PM@2x</image:caption><image:title>Screen Shot 2020-08-07 at 2.02.57 PM@2x</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/Report%20-%20IDC%20VENDOR%20SPOTLIGHT-02.jpg</image:loc><image:caption>Report - IDC VENDOR SPOTLIGHT-02</image:caption><image:title>Report - IDC VENDOR SPOTLIGHT-02</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/untitled-design-2024-11-15t152403946.jpg</image:loc><image:caption>untitled-design-2024-11-15t152403946</image:caption><image:title>untitled-design-2024-11-15t152403946</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/cvent-thumbnail-1.jpg</image:loc><image:caption>cvent-thumbnail-1</image:caption><image:title>cvent-thumbnail-1</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Resource%20Images/Twitter-Resource-Image.jpg</image:loc><image:caption>Twitter-Resource-Image</image:caption><image:title>Twitter-Resource-Image</image:title></image:image><lastmod>2025-02-10</lastmod></url><url><loc>https://www.alida.com/the-alida-journal/customer-research-isnt-just-for-researchers-anymore</loc><image:image><image:loc>https://www.alida.com/hubfs/blog_images_with_social-8-thoughtful_ai_can_guide.png</image:loc><image:caption>blog_images_with_social-8-thoughtful_ai_can_guide</image:caption><image:title>blog_images_with_social-8-thoughtful_ai_can_guide</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/img_2149-1.jpg</image:loc><image:caption>img_2149-1</image:caption><image:title>img_2149-1</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Blog%20Images-1-Research%20Isn%E2%80%99t%20Just%20for.jpeg</image:loc><image:caption>Blog Images-1-Research Isn’t Just for</image:caption><image:title>Blog Images-1-Research Isn’t Just for</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/half%20circle.png</image:loc><image:caption>half circle</image:caption><image:title>half circle</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/blog_images_with_social-2-ai_is_often_right.png</image:loc><image:caption>blog_images_with_social-2-ai_is_often_right</image:caption><image:title>blog_images_with_social-2-ai_is_often_right</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/large-Blog%20Images%20with%20Social-3-The%20Hidden%20Disconnect%20in%20AI%20Transformation.jpg</image:loc><image:caption>large-Blog Images with Social-3-The Hidden Disconnect in AI Transformation</image:caption><image:title>large-Blog Images with Social-3-The Hidden Disconnect in AI Transformation</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Blog%20Images%20with%20Social-5-Thoughtful%20AI%20Can%20Guide.jpeg</image:loc><image:caption>Blog Images with Social-5-Thoughtful AI Can Guide</image:caption><image:title>Blog Images with Social-5-Thoughtful AI Can Guide</image:title></image:image><lastmod>2025-08-11</lastmod></url><url><loc>https://www.alida.com/the-alida-journal/alida-summer-22-product-release-customer-journeys-helps-improve-your-customers-entire-experience</loc><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/AdobeStock_384352961.jpeg</image:loc><image:caption>AdobeStock_384352961</image:caption><image:title>AdobeStock_384352961</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Dissecting%20the%20Difference-%20Being%20Customer%20Centric%20vs.%20Customer%20Focused.jpg</image:loc><image:caption>Dissecting the Difference- Being Customer Centric vs. Customer Focused</image:caption><image:title>Dissecting the Difference- Being Customer Centric vs. Customer Focused</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/half%20circle.png</image:loc><image:caption>half circle</image:caption><image:title>half circle</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/How-to-Become-Customer-Centric-1.jpg</image:loc><image:caption>How-to-Become-Customer-Centric-1</image:caption><image:title>How-to-Become-Customer-Centric-1</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/customer-journeys-mockup-.png</image:loc><image:caption>customer-journeys-mockup-</image:caption><image:title>customer-journeys-mockup-</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/AdobeStock_422479777.jpeg</image:loc><image:caption>AdobeStock_422479777</image:caption><image:title>AdobeStock_422479777</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/AdobeStock_427849380.jpeg</image:loc><image:caption>AdobeStock_427849380</image:caption><image:title>AdobeStock_427849380</image:title></image:image><lastmod>2022-08-18</lastmod></url><url><loc>https://www.alida.com/newsroom/pierre-vacances-selects-vision-critical-to-uncover-insights-that-strengthen-their-customers-vacation-experience</loc><image:image><image:loc>https://www.alida.com/hubfs/Imported_Blog_Media/Basic-Plus.png</image:loc><image:caption>Basic-Plus</image:caption><image:title>Basic-Plus</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Newco%20files/NewCo%20Logos/Alida_Horz_Black_RGB.png</image:loc><image:caption>Alida_Horz_Black_RGB</image:caption><image:title>Alida_Horz_Black_RGB</image:title></image:image><lastmod>2020-08-17</lastmod></url><url><loc>https://www.alida.com/continuous-success-services</loc><image:image><image:loc>https://www.alida.com/hubfs/image%20111.png</image:loc><image:caption>image 111</image:caption><image:title>image 111</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/iStock-507754074.gif</image:loc><image:caption>iStock-507754074</image:caption><image:title>iStock-507754074</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Frame%20(1).png</image:loc><image:caption>Frame (1)</image:caption><image:title>Frame (1)</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/careers%20images/donut%20gold.svg</image:loc><image:caption>donut gold</image:caption><image:title>donut gold</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Number%203.png</image:loc><image:caption>Number 3</image:caption><image:title>Number 3</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Number%202.png</image:loc><image:caption>Number 2</image:caption><image:title>Number 2</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/experiment_5570739%201%20(1).png</image:loc><image:caption>experiment_5570739 1 (1)</image:caption><image:title>experiment_5570739 1 (1)</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/careers%20images/line%20circle%20gold%20(1).png</image:loc><image:caption>line circle gold (1)</image:caption><image:title>line circle gold (1)</image:title></image:image><image:image><image:loc>https://www.alida.com/hubfs/Number%205.png</image:loc><image:caption>Number 5</image:caption><image:title>Number 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