Request a Demo

Close Form Popup Link to Close the Form Popup

Demo Form

Learn how we use your personal data in our privacy policy and about our country/region options

Delivering the Best Fan Experience At EVERY Touchpoint

For the Buffalo Sabres, the fan experience starts well before the puck drops. See how Heather Alongi, Director of Fan Experience captures sentiment and the voice of fans across every key touchpoint in the fan experience, and unlike traditional customer experiences, that’s a daunting task when the “fan experience” never ends.

Join this session to see how they build a holistic view of their customers and ensure they’re driving the most value, at every step, to the people that matter most—their loyal fans!


Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.