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The Power of Community: A Webinar Series:
How Innovative Companies Win with Community-Driven Product Development
Join our upcoming webinar on April 13th
Register NowHear from Patient Experience experts:
Capturing Voice of Patient from Hard-to-Reach Audiences to Drive Value
Join our upcoming webinar on March 9th
Register NowTop CX Trends of 2023:
Alida's CEO, Ross Wainwright, shares the must-dos to stay ahead this year.
Read moreGet the Alida Innovation Day recording and bonus content from the top brands of 2022
Get AccessAlida’s Total Experience Management platform aligns your organization’s customer experience professionals, designers, product owners, marketers, HR teams, and leadership in a shared, holistic view of your customers’ feedback. Information flows across teams so you can work together to make every experience better.
Learn why customers feel as they do by capturing sentiment and in-the-moment reactions.
Learn about BXThe Alida TXM platform is your single source for collecting, analyzing and acting on your customer’s feedback. The intuitive design makes it easy to get started, manage, and get results, faster.
176 million people globally have used Alida's Total Experience Platform to inform over 60,000 customer experiences initiatives.
“Our retail growth strategies are grounded in feedback we gather from the insight community...”
Laura-Lynn Freck, Director Shopper Insights, Red Bull
Read more“Our community is so engaged that we can often test a hypothesis over a weekend ... “
Alexis Morton, Senior Analyst Global Brand Insights, lululemon
Read more“We connect product designers directly to consumers to shorten and improve product innovation. “
Valerie Brock, Senior Research Manager, VMware
Read more“We’re passionate about translating feedback into actionable insight, leading to tangible changes ... “
Colan Neese, Senior Manager Audience Insights, Twitch
Read more“With Alida, it's not only about getting the data, but also ... “
Franchesca Hernandez, Assistant Manager CXM, Insular Life Assurance
Read more“Alida is an instrumental tool in our customer experience movement ... “
Nate Foco, Senior Director, Sales and Market Intelligence, Priority Health
Read moreWe work with you to set goals and measure outcomes to ensure you meet your objectives.
Access your most engaged customers
Analyze to dig deeper for customer truth
Act on reliable insights and data
Acknowledge your customers’ impact
Learn About Alida TXM