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NEWSROOMOur latest company and product news

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Alida Accelerates Customer Value with 100+ Integrations and Advanced Analytics in Summer 2021 Product Release

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Alida Wins 2021 Comparably Awards for Best CEO for Women, Best CEO for Diversity and Best Company for Career Growth

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Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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16 Ways To Preserve Company Culture In A Remote Environment

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Alida Secures $12.3 Million CAD Debt Facility To Pursue Product-Driven Expansion

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Marketing Is Facing Down a Skills Shortage and Capability Gap: Here’s How to Fix It

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Alida Secures US$10 Million Debt Facility From Comerica Bank

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Alida Empowers Bolle Brands to Guide Products with Customer Insights

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Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe

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Alida, Echo Expand Partnership to Europe

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Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe

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Nicole Kealey of Alida: 3 Non-Intuitive Marketing Strategies To Grow Your Business

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AI-Driven Predictive Models: Three Steps To Transform Customer Experience

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Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience

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Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience

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Toronto bringing more vaccines to neighbourhoods as second-dose rollout begins

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Empathy: The Next Business Disruptor

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Leading with empathy: An interview with Ross Wainwright, CEO of Alida

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Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2021"

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The Top 25 Software Product Executives of 2021

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Slalom Joins the Alida Partner Network

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Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience

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Slalom Joins the Alida Partner Network to Elevate CX

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Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience

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Slalom Joins the Alida Partner Network to Transform Customer Experiences

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Alida Named a Contender in Customer Feedback Management

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Report: Forrester names top CX feedback management platforms

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PodPlays Joins Forces With Alida To Enhance Listener Experience

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15 Project Management Tips Tech Leaders Recommend For Their Teams

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Alida Named a Contender in Customer Feedback Management by Independent Research Firm

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Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers

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Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event

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Alida Earns 2021 Great Place to Work(R) Certification

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Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event

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There are now more options for people 18+ who are trying to get a vaccine in Ontario

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Alida Earns 2021 Great Place to Work® Certification

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Alida Focuses On Complete View of the Customer for Spring 2021 Product Release

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Alida Launches Spring 2021 Product Release

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PodPlays elevating podcast listener experience with Alida Touchpoint

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Alida Focuses On Complete View of the Customer for Spring 2021 Product Release

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How to find a pharmacy that's still booking for COVID vaccines in Toronto

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New Toronto vaccine finder launches to help residents book appointments

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PodPlays Selects Alida to Build an Elevated Listener Experience

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Alida Employees Build Digital COVID-19 Vaccine Eligibility, Search Tool For Toronto Residents

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Alida Appoints Vikki Kolbe to Board of Directors

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BIG In Digital Joins The Alida Partner Network To Enhance Customer Experiences In Asia

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'They’re heroes': How COVID-19 'vaccine hunters' help Canadians find appointments

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Toronto tech employees launch Vaccine Finder

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BIG In Digital Taps Alida to Enhance Customer Experiences in Asia

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BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia

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The 50 best product/design and engineering teams to work for

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Best Marketing Teams 2021

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Best Product/Design Teams 2021

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The 25 companies with the best product and design teams, according to employees

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Alida Wins 2021 Comparably Awards for Best Company Outlook, Best Marketing and Product Teams

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The 25 large companies with the best outlook, according to employees

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Work at 1 of these 15 companies if you want to feel good about 2021

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Best Outlook 2021

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Best of: TheCustomer Roundtable Roundup

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Roundtable Discussion: CX, AI & Privacy – Meeting the Demands and Thresholds of Today’s Customers

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Twelve Executives Recognized By APPEALIE With Software Leadership Award – 2020 SaaS Leader Awards Announced

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EchoMR Joins the Alida Partner Network to Elevate Customer Experiences

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EchoMR Joins the Alida Partner Network

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EchoMR Joins the Alida Partner Network to Elevate Customer Experiences

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Vancouver-founded Alida Wins Deal with Flipp to Help Drive Growth Through Customer Experience

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Flipp Chooses Alida To Gain Consumer Insights

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Flipp Retains Alida to Help Drive Continued Growth Through Customer Experience

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ROI's Into The Corner Office Podcast: Ross Wainwright

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Conversations with TheCustomer: Riaz Raihan, President of Alida: AI in CX

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Alida appoints Joe Finneran as VP of engineering

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Alida Welcomes New Vice President of Engineering to Strengthen Product Innovation

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Alida CXM Provides Customer Feedback Insights To Improve CX

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Alida Wins 2020 APPEALIE Overall SaaS Award

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Alida Wins 2020 APPEALIE Overall SaaS Award

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CX management Alida opens up the year with new product launch, feature enhancements on platform

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Alida Wins 2020 APPEALIE Overall SaaS Award

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Alida Adds Video and Financial Services Products

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Alida Updates Products in Winter 2021 Release

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Alida Kicks Off 2021 with Launch of New and Optimized Products

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Alida promotes Hermina Khara to senior VP of people and culture

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Alida Appoints Diversity And Culture SVP

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10 Companies with Effective DE&I Policies

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Alida Promotes Hermina Khara to Senior Vice President of People and Culture

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Alida Promotes Hermina Khara to Senior Vice President of People and Culture

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AI Predictive Models: Building the Next-Gen Customer Experience

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Tennis Channel Renews Partnership with Alida to Optimize the Viewer and Fan Experience

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How These 5 Companies Keep Their Remote Cultures Thriving

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How These 5 Companies Keep Their Remote Cultures Thriving

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Tennis Channel Renews Partnership with Alida to Optimize the Viewer and Fan Experience

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Today In Hires: Alida, Medical Innovation Xchange, Nuvei

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Alida hires four, promotes Jason Baldree to chief customer officer

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The 25 best small and midsize companies for diversity in 2020, according to employees

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Best Companies for Diversity 2020

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Alida Wins 2020 Comparably Award for “Best Company for Diversity”

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Alida Promotes Jason Baldree to Chief Customer Officer, Welcomes New SVP of Professional Services & Customer Success

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Five Thought Leaders Share Their Business Advice For Coping With COVID

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These Are the 100 Companies With the Best Company Culture According to Employees

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Alida Welcomes Three Technology Veterans to Spearhead Product Innovation

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Meet The Best Company Workplace Culture Awards 2020—According To Comparably

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The 25 small and midsize companies with the best culture in 2020

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Best Company Culture 2020

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Alida Wins 2020 Comparably Award for Best Company Culture

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Alida Sparq Gets 20 New Enhancements in 2020

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Customers Asked, Alida Delivered. Alida Sparq Gets 20 New Enhancements in 2020

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California’s CPRA: It’s Time to Cut Ties with Old Data

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CXM platform Alida to bolster APJ presence, expands team in the region

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Alida Expands Expertise in Asia Pacific and Japan to Channel International Growth

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Today in Hires: Xero, Wealthsimple, Alida, Tucows & Ting Internet, AppDynamics

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“Know that you are good enough. ” With Nicole Kealey

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Inspirational Women in STEM and Tech: Nicole Kealey of Alida On The 5 Leadership Lessons She Learned From Her Experience

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Alida Recognized in 2020 Gartner MQ for Voice of Customer

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5 Actions To Elevate Your CX from Good To Great

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Alida Placed in 2020 Magic Quadrant for Voice of the Customer Solutions

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TecHRseries Interview with Hermina Khara, VP of People & Head of Talent at Alida

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SalesTechStar Interview with Nicole Kealey, Chief Strategy Officer at Alida

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Conversations with TheCustomer: Executing Great CX

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Alida Partners with Voxpopme

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CXM and Insights Platform Provider, Alida, Partners with Voxpopme to Enhance its Customer Services with Video Feedback

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Alida Partners with Voxpopme

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Alida Partners with Voxpopme to Enhance Alida CXM and Insights Platform with Video Feedback

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Alida Wraps Customer Experience EMEA Conference, Announces 2020 "Delta Award" Winners

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Alida Welcomes New Chief Revenue Officer to Accelerate Global Growth

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Planterra Foods deploys Alida platform to gain deeper customer insight

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Planterra Foods Selects Alida to Optimize the Customer Experience

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Alida Unveils 2020 Product Release to Enhance the Present Core Products

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Planterra teams with digital specialist to improve customer experience

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Executive Profile: Alida CEO Ross Wainwright

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Planterra Foods Selects Alida to Optimize the Customer Experience

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Alida Partners with Stratifyd

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Alida Announces 2020 “Delta Award” Winners

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Alida Launches Global CXM Conferences, Announces 2020 "Delta Award" Winners

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Alida Launches Fall '20 Release

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Alida Takes on CXM Industry with Release of New and Enhanced Products

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Real-time Analytics News Roundup for Week Ending October 17

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The Future of Listening

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Alida Partners With Stratifyd To Integrate AI-Powered Analytics Engine In New Alida CXM Platform

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Alida Partners with Stratifyd to Integrate AI-Powered Analytics Engine in New Alida CXM Platform

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Alida Launches CX And Insights Platform

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Building Value and Disrupting CX: Ross Wainwright, CEO of Alida

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Alida to Launch World’s First CXM and Insights Platform

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Alida Set To Launch World’s First CXM and Insights Platform

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Alida to Launch World’s First CXM and Insights Platform

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Alida to Launch World’s First CXM and Insights Platform

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Once on the cusp of unicorn status, Vision Critical recalibrates — and rebrands

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Vancouver-Founded Vision Critical Shed Name, Rebrands as Alida

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Vancouver-born Vision Critical Rebrands As Alida

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Becoming Customer-Centric Starts With the Truth

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Vision Critical Rebrands to Alida

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Customer Experience Management platform, Vision Critical, rebrands to Alida

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Once on the cusp of unicorn status, Vision Critical recalibrates—and rebrands

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Vision Critical Rebrands to Alida

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Vision Critical Hires Asia-Pacific GM

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Vision Critical Welcomes SaaS Veteran Steven Medeiros to Head Asia Pacific and Japan

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Vision Critical Welcomes SaaS Veteran Steven Medeiros to Lead the Asia Pacific and Japan Team

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Vision Critical Welcomes SaaS Veteran Steven Medeiros to Head Asia Pacific and Japan

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Vision Critical CEO Ross Wainwright Named a “Top 50 SaaS CEO of 2020”

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Don’t Just Love Your Customers: Make Them the Heart of Your Company

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Vision Critical CEO Ross Wainwright Named a “Top 50 SaaS CEO of 2020”

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Vancouver’s Vistara boosts Vision Critical with US$20m investment

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Vision Critical taps first funding since 2012 as it moves beyond ghosts of past internal strife

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Vision Critical Secures US$20 Million in Growth Funding from Vistara Capital Partners

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Vision Critical Secures US$20 Million in Growth Funding from Vistara Capital Partners

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Give Your Employees The Voice They Deserve

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Vision Critical & Virtual Incentives Partner to Reward Customer Brand Engagement

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Vision Critical Advances Toward CXM Vision with its Summer ‘20 Release

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Alida Welcomes Gary Smith as SVP, Channel & Partner Alliances and Frank Lingenberg as Chief of Staff

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Vision Critical freshens up executive leadership team with new channel lead and former SAP exec

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How Marketing Budgets and Strategies Are Being Impacted by COVID-19

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Vision Critical raises $26.7 million CAD in growth debt financing

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OMERS Selects Vision Critical to Uncover Insights that Strengthen the Pension Experience

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Vision Critical Appoints Steve Winter to Board of Directors

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Pierre & Vacances Selects Vision Critical to Uncover Insights that Strengthen their Customers’ Vacation Experience

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eHealth, Inc. Taps Vision Critical to Uncover Insights that Strengthen the Member Experience

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Vision Critical Introduces Touchpoint App For Broad Engagement, Enhances Popular Sparq Platform

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Improving the Patient Experience Just Got Easier

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Vision Critical Welcomes Christopher Chadwick as VP of Value Engineering

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Vision Critical Offers Complimentary Unlimited Employee Surveys on Sparq® Customer Insights Platform

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Dealing with disrupted insights

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Sparq Aims To Help Uncover & Translate Actionable Customer Insights

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COVID-19: What Businesses Should be Doing Right Now

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Vision Critical CCO Kelly Hall Named One of “The 20 Most Successful Businesswomen to Watch”

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Latest Vision Critical Sparq® Customer Insights Platform Helps Brands Excel in Customer Trust

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Vision Critical Appoints Efrem Ainsley as Chief Operating Officer

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Vision Critical Welcomes Nicole Kealey as New Chief Strategy Officer

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VISION CRITICAL APPOINTS NEW CEO, MOVES HEADQUARTERS TO TORONTO

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Vancouver’s Vision Critical appoints new CEO, moves HQ to Toronto

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Vision Critical Continues Transformation to CXM Leader with New CEO and President of Products

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Vision Critical hires Ross Wainwright as new CEO as it looks to revive growth

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Browser Cookies and Teen Pregnancy: A Short Data Privacy Primer

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12 Awesome Startups You Should Work For in Vancouver

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The Top 50 Women Leaders in SaaS of 2019

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Talk to your customers and use that information to create a beloved brand

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Vision Critical Takes Relationship-Based Approach With New Platform Launch

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Vision Critical Launches Sparq Fall '19 Release

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Vision Critical Empowers Organizations to Gain Active Consent to Collect and Use Direct Customer Data

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