NEWSROOMOur latest company and product news

Alida Welcomes Tanya Jarrett as Chief People Officer

Alida Has Record-Setting Quarter, Companies Choose its Community-Centered CX Platform to Stay Close to Customers Amidst a Challenging Year

Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers

Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers

Customer Experience: The Key To Overcoming An Economic Downturn

Alida Enters Funding Agreement Led By National Bank of Canada for USD $60 Million

Alida to Host 2022 Innovation Day Celebrating Excellence in Customer Experience

As Economic Headwinds Gather, Make Customer Experience Excellent

Alida Launches Conversational Surveys

Four-day work week trial at Toronto tech company led to 'unanticipated' result, CEO says

Alida Caps Off Strong 1H 2022 with Regional Expansions, Customer Growth, and New CX Innovations

ZPD: The Key To Navigating A Cookieless World

Alida Launches Customer Journeys and Enhances TXM Platform

Verve and Alida to Extend Elevated CX Offering to Australia

Alida Activate 2022 APAC Event Reimagines Experience

Alida Named a Leader in G2.com Summer 2022 Grid® Reports for Experience Management Software

MIS Group and Alida Partner Together to Strengthen Customer Experiences in Europe

Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2022"

The Top 25 Software Product Executives of 2022

Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore

Alida set to expand into Alberta with new Edmonton office, plans to hire over 100

Alida Activate 2022 EMEA Event Reimagines Experience

Alida Announces New Edmonton Office To Propel Canadian Expansion Plans

Keyrus and Alida Partner Together to Transform Customer Experiences

Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers Views Differ: Alida Study

Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers Views Differ: Alida Study

Alida Activate 2022 Event Reimagines Experience

Alida Certified as a Great Place to Work® for Second Consecutive Year

 

Alida Certified as a Great Place to Work® for Second Consecutive Year

Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform

Putting Your Employees In The Driver’s Seat

Alida to Open Data Centre in Australia

Canada’s Top Small & Medium Employers 2022 show remarkable agility in adapting to change

Alida Recognized on 2022 Canada’s Top Small & Medium Employers List

Alida Wins #1 on Comparably 2022 Award List for Best Company Outlook

Why you need a total experience strategy to drive CX and EX

Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences

Here are the top 25 small and midsize companies with the best company outlook, based on employee ratings

 

Alida Appoints Executive Vice Presidents for EMEA and the Americas

Optko and Alida Partner Together to Deliver Innovative Customer Experiences

Alida Welcomes Mary Kay Evans as Chief Marketing Officer

Buffalo Sabres Select Alida to Create Winning Fan Experiences

Toronto companies dominate list of best hybrid workplaces in Canada for 2022

Massive Toronto-based company introduces 4-day work week for all employees

Alida Recognized on the 2022 List of Best Workplaces™ for Hybrid Work in Canada

Toronto company introduces four-day work week for its nearly 500 employees

Toronto’s Alida to pilot 4-day workweek

Alida to Pilot a 4-Day Work Week For All Employees

Who Are BC’s Top Employers In Tech?

Alida Brings New Platform Capabilities in Winter 2022 Product Release

Why Canadian tech companies are joining the #ShowUsYourLeave movement

Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement

Verve and Alida Partner Together to Transform Customer Experiences

HR leader profile: Hermina Khara of Alida

 

Alida Wins 2021 Comparably Awards For Best Company Culture, Best CEO And Best Company For Diversity

CX Leaders Come Together for Alida Activate 2021 APAC Event

Higher Oak Joins the Alida Partner Network to Strengthen Customer Experiences in Europe

Alida Welcomes New Vice President of Corporate Development

Alida Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer Solutions

Alida Announces Equity Investment from BMO Capital Partners

Alida Recognized on the 2021 List of Best Workplaces™ in Technology in Canada

GrowthOps Joins the Alida Partner Network to Elevate Customer Experiences in Asia-Pacific

Alida Appoints Nicolas Darveau-Garneau to Board of Directors

Alida Brings Deeper AI, Analytics, and CXM Integrations to Fall 2021 Product Release

Alida Wins 2021 APPEALIE Overall SaaS and Best Customer Success Awards

Stream I.T. Consulting Ltd. Joins the Alida Partner Network to Optimize Customer Experiences in Asia

Consumers reveal CX having less impact on purchasing decisions

Alida chief strategy officer suggests how brands can ensure customers feel heard

MAJORITY FEEL BRANDS DO NOT LISTEN TO CUSTOMER FEEDBACK

Deaf, dumb and blind brands pooh-pooh CX feedback

Alida Recognized on the 2021 List of Best Workplaces™ for Today’s Youth

CX is Everything Today; Are Brands Getting it right?

Majority Of Consumers Will Actively Help Companies Improve Their Customer Experience, But Believe Brands Aren't Listening: Alida Study

Alida announces USD20m equity investment from Round13 Growth Fund

Vancouver-born Alida raises $20M to accelerate global growth

ALIDA OBTAINS $20 MILLION SERIES D FUNDING TO FUEL EXPANSION

Alida Lands $20 Million Equity Investment from Round13 Growth Fund

Alida secures $20M Series D led by Round13 Growth Fund

Round13 Growth Fund leads Alida's C$20m Series D funding

Vision Critical makeover continues as software company, now called Alida, raises $20-million from Round 13

Alida Announces $20 Million Equity Investment from Round13 Growth Fund

Alida Activate 2021 EMEA Event Brings Together CX Leaders

Alida Activate 2021 EMEA Event Brings Together CX Leaders

Best Work-Life Balance 2021

These are the 25 small and midsize companies with the best work-life balance

Alida Wins 2021 Comparably Awards for Best Company Happiness, Best Company Compensation and Best Company Work-Life Balance

Top 50 companies with the happiest employees

Best Compensation 2021

These are the 25 small and midsize companies offering the best compensation

The happiest employees in America work at these 15 companies

Happiest Employees 2021 (Small & Midsize Companies)

These are the 25 small and midsize companies where employees are happiest

Mobius Joins Alida Partner Network in Europe to Enhance Customer Experiences

Alida Activate Fall 2021 Event Brings Together CX Changemakers

Alida Activate Fall 2021 Event Brings Together CX Changemakers

Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe

Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe

Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe

Total Experience Management : au-delà du feedback et du score

Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa

Successful digital transformations need a focus on customer experience

Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa

Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa

Successful digital transformations need a focus on customer experience

The cost of housing's deadly dance with Canada's innovation economy

Alida Hires Chief Architect

Alida Welcomes New Chief Architect to Strengthen Technology Architecture Across the Alida TXM Platform

Top Customer Intelligence Platforms to Watch Out for Personalized Customer Services

Alida Welcomes New Chief Architect to Strengthen Technology Architecture Across the Alida TXM Platform

Jeff Wasyliw helps lead Alida in delivering actionable customer insight

Alida Introduces Alida TXM Amidst Year of Continuous Innovation

Alida Named Best Company for Career Growth

Alida Introduces Total Experience Management (TXM)

Alida Introduces Alida TXM Amidst Year of Continuous Innovation

2021 Best Workplaces for Innovators

Alida Ranks on Fast Company’s Third Annual List of the 100 Best Workplaces for Innovators

Alida Releases Summer 2021 Product Suite 

Comerica Bank Provides $10MM Debt Facility to Alida

How To Avoid Burnout & Thrive In Marketing with Nicole Kealey of Alida & Kage Spatz

Alida Launches Summer 21 Release

Alida Accelerates Customer Value with 100+ Integrations and Advanced Analytics in Summer 2021 Product Release

Alida Wins Trio Of 2021 Comparably Awards Including Best Career Growth

The 25 best small and midsize companies for career growth, according to employees

Alida Wins 2021 Comparably Awards for Best CEO for Women, Best CEO for Diversity and Best Company for Career Growth

Best Companies for Career Growth 2021

Best CEOs for Diversity 2021

The 25 best CEOs of small and midsize companies, ranked by employees of color

 

The 25 best CEOs of small and midsize companies ranked, according to female employees

Best CEOs for Women 2021

Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia

All About HR - Ep#4 - The One Thing That Will Make or Break Candidate Experience

Intuit Research Joins Alida Partner Network to Enhance CX in Asia

Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia

16 Ways To Preserve Company Culture In A Remote Environment

Alida Secures $12.3 Million CAD Debt Facility To Pursue Product-Driven Expansion

Marketing Is Facing Down a Skills Shortage and Capability Gap: Here’s How to Fix It

Alida Secures US$10 Million Debt Facility From Comerica Bank

Alida Empowers Bolle Brands to Guide Products with Customer Insights

Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe

Alida, Echo Expand Partnership to Europe

Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe

Nicole Kealey of Alida: 3 Non-Intuitive Marketing Strategies To Grow Your Business

AI-Driven Predictive Models: Three Steps To Transform Customer Experience

Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience

Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience

Toronto bringing more vaccines to neighbourhoods as second-dose rollout begins

Empathy: The Next Business Disruptor

Leading with empathy: An interview with Ross Wainwright, CEO of Alida

Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2021"

The Top 25 Software Product Executives of 2021

Slalom Joins the Alida Partner Network

Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience

Slalom Joins the Alida Partner Network to Elevate CX

Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience

Slalom Joins the Alida Partner Network to Transform Customer Experiences

Alida Named a Contender in Customer Feedback Management

Report: Forrester names top CX feedback management platforms

PodPlays Joins Forces With Alida To Enhance Listener Experience

15 Project Management Tips Tech Leaders Recommend For Their Teams

Alida Named a Contender in Customer Feedback Management by Independent Research Firm

Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers

Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event

Alida Earns 2021 Great Place to Work(R) Certification

Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event

There are now more options for people 18+ who are trying to get a vaccine in Ontario

Alida Earns 2021 Great Place to Work® Certification

Alida Focuses On Complete View of the Customer for Spring 2021 Product Release

Alida Launches Spring 2021 Product Release

PodPlays elevating podcast listener experience with Alida Touchpoint

Alida Focuses On Complete View of the Customer for Spring 2021 Product Release

How to find a pharmacy that's still booking for COVID vaccines in Toronto

New Toronto vaccine finder launches to help residents book appointments

PodPlays Selects Alida to Build an Elevated Listener Experience

Alida Employees Build Digital COVID-19 Vaccine Eligibility, Search Tool For Toronto Residents

Alida Appoints Vikki Kolbe to Board of Directors

BIG In Digital Joins The Alida Partner Network To Enhance Customer Experiences In Asia

'They’re heroes': How COVID-19 'vaccine hunters' help Canadians find appointments

Toronto tech employees launch Vaccine Finder

BIG In Digital Taps Alida to Enhance Customer Experiences in Asia

BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia

BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia

The 50 best product/design and engineering teams to work for

Best Marketing Teams 2021

Best Product/Design Teams 2021

The 25 companies with the best product and design teams, according to employees

Alida Wins 2021 Comparably Awards for Best Company Outlook, Best Marketing and Product Teams

The 25 large companies with the best outlook, according to employees

Work at 1 of these 15 companies if you want to feel good about 2021

Best Outlook 2021

Best of: TheCustomer Roundtable Roundup

Roundtable Discussion: CX, AI & Privacy – Meeting the Demands and Thresholds of Today’s Customers

Twelve Executives Recognized By APPEALIE With Software Leadership Award – 2020 SaaS Leader Awards Announced

EchoMR Joins the Alida Partner Network to Elevate Customer Experiences

EchoMR Joins the Alida Partner Network

EchoMR Joins the Alida Partner Network to Elevate Customer Experiences

Vancouver-founded Alida Wins Deal with Flipp to Help Drive Growth Through Customer Experience