Alida Logo

Community Best Practice Guide

Read Now

best practices ebook-lp-hero@2x@2x@2x

Want to get the most value from your insight community?

An insight community is a critical resource for any organization looking to make customer-centric decisions.

This guide is a must-read for anyone involved in research and insights, including customer experience teams, market research professionals, and community managers. It’s packed with practical, how-to advice gathered from experiences across hundreds of thriving communities. 

best practices ebook-body section-2

Inside, you’ll learn strategies you can apply before, during and after conducting a research study, with sections on:

  • Recruiting members for your insight community
  • Increasing participation with a mix of activities and formats
  • Surfacing meaningful insights
  • Strengthening relationships with community members
  • Communicating findings to help stakeholders make decisions
  • Demonstrating results of your community program to leadership

Use this guide as your go-to resource for successful strategies to build a vibrant insight community and start seeing results quickly.


Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.