COVID-19 Drives Consumer Focus in Healthcare & Insurance
The current global pandemic forced many organizations to rapidly change directions, and this is no exception for healthcare insurers and healthcare providers.
In this webinar, we will explore:
- The next era of customer experience for insurance and healthcare companies in the post pandemic economy.
- How the customer experience journeys in healthcare and insurance connect.
- How healthcare insurers and healthcare providers keep ahead of the curve with changing consumer behaviors to help make more consumer-centric choices that exceed patient expectations.
We end with a panel discussion with Blue Insurance, EC Healthcare, Aviva SingLife, and GrowthOps to hear first hand what they are learning and doing in response to the pandemic this past year.
Chief Distribution Officer
Dr. Julie Chow
Head of Sales
VP Value Engineering
General Manager, APAC