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On-Demand Webinar 

How to Boost Customer Engagement in 2022

Lessons & Best Practices from Top CX Teams

Understanding your customer experience is more important than ever, but it’s also never been more difficult. Customers in every industry are bombarded every day by feedback requests, NPS surveys, and more. In response to all this noise, customers are engaging less with traditional outreach channels, so what can you do now to extract meaningful insights from your customers in 2022?

Alida and Rybbon work with CX teams across dozens of industries, and we have collected the best engagement practices from our customers to share with you. Watch the on-demand webinar where we will discuss the best tactics and goals for your customer experience programs that our customers use to boost engagement and generate valuable insight.

 

Watch this session on-demand to discover: 

  • The benefits of a successful customer experience program - including impacts on ROI, retention, and more
  • Real-world examples of how leading organizations boost engagement with their customers
  • Tactics and goals that you can implement immediately to guide your customer experience programs to the next level

Speakers

karen-eisen

Karen Eisen

SVP Customer Success, Alida
chelsea

Chelsea Legendre

Customer Marketing Manager, Rybbon

Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.