Fossil Group Uses Customer Insights to Empower Business Decisions

Hear how they are producing agile, actionable insights to drive product innovation and deliver extraordinary customer experiences

Leading brands tap into customer feedback for product innovation, but Fossil Group takes it a step further. By engaging with current and prospective customers, they’re able to identify trends and opportunities ahead of their competition. 

In this webinar with Fossil, you'll learn how to:

  • Work with your customers to create products that not only meet their needs but also exceed expectations
  • Help internal stakeholders prioritize impactful business decisions
  • Establish human communications with customers to build empathy and trust
Fossil - Deepa Iyer

Deepa Iyer

Head of Market Research and Data Science

Fossil Group

Alida - Jason Baldree

Jason Baldree

Executive VP, Customer Success


Watch the Webinar

Learn how we use your personal data in our privacy policy and about our country/region options.


Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.