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Webinar

YOOX NET-A-PORTER SUCCESS WITH A 360-DEGREE VIEW OF CUSTOMERS

YOOX Net-a-Porter, an Italian Online fashion retailer prioritizes a 360-degree view of customer experience (CX). Taking signals from always-on feedback trackers tells YNAP where to focus their customer insights and empowers them to understand customer preferences and experiences. Discover how YNAP’s holistic view of customers enables them to have an impact on business outcomes ranging from customer loyalty and new revenue opportunities, to marketing initiatives and product improvements.

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Learn how we use your personal data in our privacy policy and about our country/region options.

Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.