UserTesting Alternative:
A Smarter Way to Run UX Research

Test, iterate, and scale with confidence – Alida connects you to your real users plus high quality respondents, consolidates your research, and delivers faster results without surprise costs.

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Why Leading UX Teams Choose Alida Over UserTesting

Get relevant feedback from verified users, speed up research cycles, and scale studies without breaking your budget

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Feedback from a qualified community of engaged users

Alida connects you to a qualified, opted-in community of your engaged users—ensuring every test delivers context-rich, actionable insight you can trust.

Generic third-party testers

UserTesting recruits anonymous panelists, which often leads to fraud, low engagement, and surface-level feedback lacking product context.

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Continuous insight at every stage

Alida gives you ongoing access to engaged users—so you can track evolving needs, test iterative designs, and build deeper relationships over time.

One-off testing 

Every test is treated as a separate event, making it hard to track insight over time.

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One platform for all your research 

Alida is a true mixed-methodology tool that lets you run advanced quant and qual  studies—all in one platform.

Siloed tools and limited integrations 

UserTesting relies on disconnected tools and add-ons for quant, qual, and analysis.

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Fast, actionable insight

Always-on access to verified, deeply-profiled community members means you can launch and complete studies in days, not weeks.

Slow turnaround time

Recruitment for niche audiences can take weeks, with no-show rates up to 50% for moderated sessions.

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Fixed, subscription-based pricing

Alida offers an unlimited research model with a fixed, subscription-based pricing that provides predictability and significant cost savings. 

Unpredictable pricing 

UserTesting has a per-complete-based pricing model, which penalizes usage and restricts large teams.

Powering Insight-Driven Decisions for Leading Brands

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Build Smarter. Ship Faster. Scale Research Without Compromise.

Alida delivers the kind of feedback you can act on – fast, relevant, and rooted in real user experiences. 

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  • “Big Data tells us what happened – Alida tells us why. And it delivers those answers at the speed our industry demands.”

    ~ Tony Tong, Senior Market Research Manager, LinkedIn

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  • “Alida helped us show customers we take their feedback seriously – streamlining research, so we could move from design to execution faster”

    ~ Aidan Shealy, Vice President, User Experience, Cvent

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  • “Alida helps us meet customers where they are, capturing in-the-moment feedback that uncovers blind sports and gives us the confidence to make decisions they’ll love.” 

    ~ Darcey Gurley, Client Insights Program Manager, Experian Health

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  • “One player from the community reached out to flag an advertisement that was inhibiting gameplay in one of our games. I sent the feedback to our operations team and they pulled down the ad within 20 minutes; immediately providing a better experience for thousands of players.”

    ~ Leslie Willis, Lead Consumer Insights, Pixel United

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Everything You Need to Run Smarter UX research

Usability Testing

Surveys

Moderated Video

Digital Intercepts

Validate designs at every stage with built-in screen recording, Figma prototype testing, card sorts, and tree tests. Spot usability issues early, understand user needs, and make data-driven decisions faster.

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Launch surveys in minutes with over 25 question types, advanced logic and unlimited responses. Track results in real time with customizable dashboards that surface trends instantly. 

Surveys

Go deeper into user behaviours, attitudes, and motivations with moderated or unmoderated video sessions. Get richer insights faster with AI-powered segmentation, scheduling, transcription, showreels, and sentiment analysis.

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Gather real-time, in-context feedback directly within your digital experiences –and deliver personalized offers and improvements exactly when and where they matter most.

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Designed to Scale with You

Truly Unlimited

Truly Unlimited

Alida gives enterprise teams the freedom to run as many studies as they need – without worrying about credits, seat limits, or extra fees. Unlike UserTesting’s “pay-per-complete” model, Alida’s pricing is flexible, predictable, and built for continuous UX research at scale. 

Tools

Built to Work With the Tools You Already Use

Alida integrates with your existing tech stack – including platforms like Figma, Slack, and more – making it easy to unify data, reduce manual effort, and scale research efficiently.

AI

Powered by AI

Save hours of manual work with Alida’s AI Assistant – designed to help you collect richer feedback, surface key patterns, and turn complex qualitative data into clear, actionable insight.

Security

Enterprise-Ready Privacy & Security

The Alida platform ensures best-in-class privacy, security, and governance with robust encryption, adherence to ethical AI guidelines, and regular audits for continuous improvement and maximum data protection. Plus, we are SOC2, GDPR, CCPA, and HIPAA compliant.

We’ll Help You Make the Move

With dedicated support and a proven implementation process, switching from tools like UserTesting is easier than you think. 

Alida customers have access to dedicated success managers for strategic guidance from technical experts with quick 4-hour response times, and optional managed services that save up to 30% compared to agencies. 

With 99% system availability and flexible support options, you'll have the expertise and support you need to maximize your research impact from day one.

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FAQ

How does Alida ensure the quality of user feedback compared to UserTesting?

Unlike UserTesting’s anonymous third-party panelists, Alida connects you directly with your own engaged community of real users. This means every piece of feedback comes from people who know, use, and care about your product – minimizing fraud and delivering actionable insights you can trust.

With built-in participant profiling, segmentation, and engagement tools, you can target the right users for every study and maintain long-term relationships to track changes over time.

Our platform also includes automated quality checks, participant verification, and AI-powered feedback enhancement to ensure authentic, in-depth responses. 

Can I re-use the same participants for multiple studies over time?

Yes – and this is where Alida stands apart from UserTesting. With UserTesting, most research is run as one-off studies with anonymous participants, meaning you start from scratch every time.

Alida gives you a branded, opt-in community you own and manage – so you can re-engage the same participants across multiple studies. This continuity lets you track changes over time, validate decisions at every stage, and build deeper relationships that drive higher engagement, faster responses, and richer insight.

What types of UX research can I run with Alida?

Aldia covers the full range of UX research in one platform – usability testing, surveys, video interviews, focus groups, in-the-moment digital intercepts, and more.

Unlike UserTesting, which focuses primarily on one-off usability sessions, Alida gives you an always-on, fully integrated research hub – so you can move seamlessly from quick validation to longitudinal studies without stitching together multiple tools.

How long does it take to launch and complete a study with Alida vs. UserTesting?

With Alida, you can go from idea to actionable insight in as little as 24-48 hours. Because you already have a branded, engaged community of your own customers, there’s no need to spend days recruiting or vetting participants – you simply target the right members, launch your study, and start collecting feedback immediately.

In contrast, UserTesting requires sourcing participants for each project, which can add time and introduce delays.

Does Alida integrate with the tools we already use - like Figma, Slack, and Jira?

Yes. Alida integrates seamlessly with leading design, product, and collaboration tools – including Figma, Slack, Jira, and more – so you can embed research into the workflows your team already uses. Share insights instantly, keep projects moving, and ensure feedback turns into action without extra steps.

How is pricing structured compared to UserTesting?

UserTesting charges per complete, so costs increase with every study. Aldia offers an unlimited research model with fixed, subscription-based pricing – giving you predictable costs, flexibility to run as many studies as you need, and significant savings at scale.

What does onboarding and implementation look like if we’re switching from UserTesting?

Alida makes switching simple. You’ll have a dedicated customer success manager and onboarding team to help set up your branded community, migrate research assets, and design your first studies – ensuring you’re fully supported from the start.

Can you use Alida with UserTesting?

Yes. While many organizations choose Alida as their all-in-one research platform, it can also be used alongside tools like UserTesting. You can build a branded, verified panel of your own users in Alida and then direct them to a UserTesting study via an external link. This ensures you’re gathering feedback from real, verified users – not anonymous panelists – while still leveraging any UserTesting workflows you want to maintain.

That said, many teams find that Alida’s integrated capabilities – spanning quant, qual, video, and more – reduce the need to maintain multiple tools, streamlining workflows and lowering costs.

Reduce rework and make customer-validated decisions at every stage – from prototype to post-launch.

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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.