The Power of Community-Centered CX

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Day 1: Main Stage Keynotes

Keynote: How to drive business transformation with the power of community-centered CX

How to drive revenue and save costs with Alida Innovation

How research communities have evolved over time and the role they play in UX

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Tapping into hard-to-reach audiences for better patient experiences

Storytelling: How to maximize the business impact of your research

Spring ‘23 Alida Product Release

Day 2: Expert Workshops

A Framework for Value

Community Management Myths and Methods

Dashboards Best Practices

Unlocking the Power of Qualitative Feedback: Best Practices for Using Video Conversations for Customer Insights

More great content

eBook

The Power of Community-Centered CX

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eBook

Insight-Driven Innovation

Learn how top brands harness customer feedback for growth

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Customer Story

How LinkedIn’s product organization involves members across the entire product development process to de-risk decisions and build the right products with the right product-market fit

Customer Story

Red Bull

By delivering actionable and quick insight on evolving consumer preferences, Red Bull’s Shopper Insights team earned the right to help lead the business

See the power of community-centered CX in action

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