Accelerate your journey to customer understanding

Unlock new research efficiencies and deliver more value with the AI-powered research platform built for speed, accuracy, and collaboration.

Intelligent assistance at your fingertips

Create and deliver clear, compelling, and actionable narratives faster with embedded, real-time guidance to improve data interpretation and analysis, easily visualize and summarize findings, and identify trends and opportunities.

Rapid qualitative analysis

Uncover unexpected insights from high volumes of text, video, and behavioral data. Automated summarization, sentiment analysis, topic detection, and transcription make it easy to build a deeper understanding of your customers’ current pain points and future needs.

Precise audience segmentation

Find the ideal audience for every study using natural language queries to surface unique member characteristics, easily segment and create cohorts, and engage in highly personalized research activities.

Enhanced response quality

Validate the authenticity and quality of open-ended responses, and leverage automated follow-up prompts to gain more relevant and detailed feedback on incomplete or vague answers.

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Globalization at scale

Unlock global insights and remove research barriers. Easily translate surveys in minutes, not hours and automatically unify multi-language responses into a single language for faster analysis and discovery.

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The Alida AI Difference

Enterprise security and data protection

Enterprise Security & Data Protection

With Alida, your data is always your own. We do not employ any customer-collected data for training our AI models, and our vetted technology partners and  sub-processors adhere to SOC2 compliance standards, ensuring the highest levels of security and privacy.

trusted scalability

Trusted Scalability & Performance

In alignment with our AWS-based platform infrastructure, we have adopted Amazon’s Bedrock AI platform along with Anthropic Claude models. This enables unmatched scalability and performance, and provides a secure and reliable foundation for AI services in all operating regions. 

Continuous learning

Continuous Learning & Innovation

We validate the accuracy of AI-generated outputs regularly with customers to ensure needs are met. The agility of the models underpinning our features enable continuous refinement, ensuring adaptation to evolving language patterns and research needs.

Feature Highlights

AI Assistant

Get real-time guidance to improve data interpretation and analysis and easily visualise and summarize findings.

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Open End Summarization

Save hours of analysis and quickly identify distinct positive and negative takeaways from open-ended survey responses.

Learn More
Open End Follow-Up

Efficiently capture more insightful, higher-quality open-ended responses with integrated follow-up prompts.

Learn More
Sentiment Analysis

Rapidly surface insights and identify trends with human-quality sentiment analysis and automated topic generation.

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Survey Translation

Unlock global scale and engage with diverse audiences in their own language with automated survey translation.

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Response Translation

Eliminate barriers to uncovering meaningful insights with automated unification of multi-language responses into a single analysis language.

Learn More
Video Analysis

Quickly surface insights from video faster with instant transcription, translation, tagging, and clip generation.

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Copywriter

Improve team efficiency, reduce time spent on content creation, and enhance content quality with embedded copywriting assistance.

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Member Group Builder

Instantly find the right members and create new member groups using simple, natural language prompts.

Learn More

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Open End
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Survey Translation
Response Translation
Video Analysis
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Member Group Builder

Feature Highlights

Enterprise security-1

AI Assistant

Get real-time guidance to improve data interpretation and analysis and easily visualise and summarize findings.

Learn More

Open End

Open End Summarization

Save hours of analysis and quickly identify distinct positive and negative takeaways from open-ended survey responses.

Learn More

ai follow up v5 border

Open End Follow-Up

Efficiently capture more insightful, higher-quality open-ended responses with integrated follow-up prompts.

Learn More

Sentiment Analysis-1

Sentiment Analysis

Rapidly surface insights and identify trends with human-quality sentiment analysis and automated topic generation.

Learn More

Survey Translation

Survey Translation

Unlock global scale and engage with diverse audiences in their own language with automated survey translation.

Learn More

Response Translation

Response Translation

Eliminate barriers to uncovering meaningful insights with automated unification of multi-language responses into a single analysis language.

Learn More

Video Analysis

Video Analysis

Quickly surface insights from video faster with instant transcription, translation, tagging, and clip generation.

Learn More

ai copywriter updated beta

Copywriter

Improve team efficiency, reduce time spent on content creation, and enhance content quality with embedded copywriting assistance.

Learn More

Member Group Builder

Member Group Builder

Instantly find the right members and create new member groups using simple, natural language prompts.

Learn More

AI Resources

  • Why Modern Customer-Centricity Needs Both the AI and Human Touch

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  • Embrace AI To Reshape CX: Driving Cost-Effective Customer Experiences

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  • A customer experience provider's take on Amazon Bedrock

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  • Enriching Qualitative Analysis with Next Generation AI

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  • Alida’s Fall ‘23 release provides faster speed to insights and scalability, powered by AI.

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Want to learn more about Alida's AI solutions?
Get in touch with our team today.

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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.