The Alida Library
Explore our downloadable resources, or find what you’re looking for by using the filters below.
Webinar
Fossil Group Uses Customer Insights to Empower Business Decisions
Webinar
The Right (and Wrong) Way to Connect with Customers During COVID-19
Webinar
How Virgin Money UK Listen and Respond
to Rapidly Changing Customer Needs in the Age of Coronavirus
Webinar
Content May Be King but UX Is Coming for the Crown
Webinar
How Condé Nast's Consumer-Centric Focus Supports the Company's Global Vision
Webinar
Don't Fall Behind:
Optimize Your CX Program and Stay Connected to Your Customers
eBook
Securing Growth and Customer Retention in Banking in the Age of Disruption
eBook
How Alida Helps The World's Most Customer-Centric Brands Win
eBook
Driving Business Value:
What Can CXM Do For You?
Report
IDC Vendor Spotlight:
Delivering a World-Class Customer Experience
Infographic
4 Pillars of Customer Experience Management Value
Webinar
Be the Player:
How Gamesys Puts Themselves in the Shoes of Their Players
Webinar
Activating the Community:
Making CX an Organization-wide Priority
Webinar
Insights in 2020
Webinar
Building an Agile Insight Engine
Webinar
Proving the Value of Insights During Covid-19
Report
Alida Named a Niche Player
Gartner 2020 Magic Quadrant for Voice of Customer
Report
Build a strong foundation for your CX prioritization
Forrester Report
Webinar
CX: Market Researchers' Top Priority for 2021
Greenbook Webinar
eBook
World Class Insights:
12 Tips for Marketing Research and Insight Pros
eBook
What is customer experience management?
eBook
The ultimate guide to insight communities
eBook
Customer centricity: The definitive guide
eBook
Sprint in the Right Direction:
How CXM Drives Year-Round Growth in the Tech Industry
eBook
8 Ways Banks And Credit Unions Can Improve Their Key Metrics By Putting Customers First
Webinar
How to Make Smarter, Consumer-Obsessed Decisions
Webinar
Keeping Customer Insights Flowing Through 2020 & Beyond
Webinar
B2B2C Community
The Opportunities & Challenges Building a Community of your Customer's Customers
Webinar
The Prescription for Success
How to Take Your Organization From “I Think” to “I Know”