The Alida Library
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Fossil Group Uses Customer Insights to Empower Business Decisions
GoDaddy’s Shift from Product-Driven to Customer-Led Decisions
The Right (and Wrong) Way to Connect with Customers During COVID-19
How Virgin Money UK Listen and Respond to Rapidly Changing Customer Needs in the Age of Coronavirus
Content May Be King but UX Is Coming for the Crown
How Condé Nast's Consumer-Centric Focus Supports the Company's Global Vision
Don't Fall Behind in 2020: Optimize Your CX Program and Stay Connected to Your Customers
Securing Growth and Customer Retention in Banking in the Age of Disruption
How Alida Helps The World's Most Customer-Centric Brands Win
Driving Business Value: What Can CXM Do For You?
IDC Vendor Spotlight: Delivering a World-Class Customer Experience
4 Pillars of Customer Experience Management Value
Be the Player: How Gamesys Puts Themselves in the Shoes of Their Players
Activating the Community: Making CX an Organization-wide Priority
Insights in 2020
Building an Agile Insight Engine