The Alida Library
Explore our downloadable resources, or find what you’re looking for by using the filters below.
Webinar
Fossil Group Uses Customer Insights to Empower Business Decisions
Webinar
The Right (and Wrong) Way to Connect with Customers During COVID-19
Webinar
How Virgin Money UK Listen and Respond
to Rapidly Changing Customer Needs in the Age of Coronavirus
Webinar
Content May Be King but UX Is Coming for the Crown
Webinar
How Condé Nast's Consumer-Centric Focus Supports the Company's Global Vision
Webinar
Don't Fall Behind:
Optimize Your CX Program and Stay Connected to Your Customers
eBook
Securing Growth and Customer Retention in Banking in the Age of Disruption
eBook
How Alida Helps The World's Most Customer-Centric Brands Win
eBook
Driving Business Value:
What Can CXM Do For You?
Report
IDC Vendor Spotlight:
Delivering a World-Class Customer Experience
Infographic
4 Pillars of Customer Experience Management Value
Webinar
Be the Player:
How Gamesys Puts Themselves in the Shoes of Their Players
Webinar
Activating the Community:
Making CX an Organization-wide Priority
Webinar
Insights in 2020
Webinar
Building an Agile Insight Engine
Webinar
Proving the Value of Insights During Covid-19
Report
Alida Named a Niche Player
Gartner 2020 Magic Quadrant for Voice of Customer