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Fast, Actionable Insights

Generate and analyze insights to inform your strategy. Visualizations, reports, and data hierarchy controls make it easy to build compelling narratives and share with relevant stakeholders and respondents.

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AI-Powered Qualitative Analysis

Advance your customer understanding

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Unearth nuances and trends within unstructured data to unlock new opportunities through the power of generative AI

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Conduct advanced text analysis including topic extraction, categorization, and sentiment analysis to uncover highly accurate, unbiased, and actionable insights

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Unify understanding of global, multilingual feedback with automatic translation

Trend Analysis

Monitor and act on changing member needs

  • Quickly identify emerging trends to facilitate proactive decision-making and maintain a competitive edge
  • Easily re-contact a targeted pool of members for longitudinal studies with just a few clicks to monitor changing behaviors, opinions, and preferences

Centralized Data Repository

Unify insights collection and sharing

  • Bring together your operational and experience data in one place to enable flexible access, unified reporting, and streamlined sharing of insights
  • Get a more accurate and representative understanding of your customers
  • Leverage built-in data visualization tools to create easy-to-understand dashboards, unlock insights, and deliver compelling narratives to stakeholders
  • Manage data access according to your company's organizational hierarchies and share relevant information via export, email, shareable link, or within the Alida Mobile App
centralized data repository

Community Composition

Build and maintain a diverse community

  • Build rich customer profiles and confidently segment, target, and gather feedback at any time
  • Analyze changes in member profiles and community composition over time to ensure a diverse and representative sample to meet all of your research needs
community composition

Get more from your data with advanced visualizations, reports, and AI to inform strategy and share insights with relevant stakeholders and respondents.

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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.