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Fast, Actionable Insights

Generate and analyze insights to inform your strategy. Visualizations, reports, and data hierarchy controls make it easy to build compelling narratives and share with relevant stakeholders and respondents.

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AI-Powered Qualitative Analysis

Advance your customer understanding

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Unearth nuances and trends within unstructured data to unlock new opportunities through the power of generative AI

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Conduct advanced text analysis including topic extraction, categorization, and sentiment analysis to uncover highly accurate, unbiased, and actionable insights

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Unify understanding of global, multilingual feedback with automatic translation

Trend Analysis

Monitor and act on changing member needs

  • Quickly identify emerging trends to facilitate proactive decision-making and maintain a competitive edge
  • Easily re-contact a targeted pool of members for longitudinal studies with just a few clicks to monitor changing behaviors, opinions, and preferences
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Centralized Data Repository

Unify insights collection and sharing

  • Bring together your operational and experience data in one place to enable flexible access, unified reporting, and streamlined sharing of insights
  • Get a more accurate and representative understanding of your customers
  • Leverage built-in data visualization tools to create easy-to-understand dashboards, unlock insights, and deliver compelling narratives to stakeholders
  • Manage data access according to your company's organizational hierarchies and share relevant information via export, email, shareable link, or within the Alida Mobile App
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Community Composition

Build and maintain a diverse community

  • Build rich customer profiles and confidently segment, target, and gather feedback at any time
  • Analyze changes in member profiles and community composition over time to ensure a diverse and representative sample to meet all of your research needs
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Get more from your data with advanced visualizations, reports, and AI to inform strategy and share insights with relevant stakeholders and respondents.

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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.