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Professional Services

Expertise to Bolster Your Insight Program

Alida’s Professional Services team is staffed with experienced researchers who can help you lay the foundation for success or overcome short-term resourcing issues to ensure your insight community delivers maximum ROI.

Insight Community Activities

We can help design and implement your next Alida Sparq quantitative survey, qualitative discussion, or engagement activity.

Insight Roadmap

Get targeted expertise to build an effective insight community research and engagement program.

Insight Stream

Set up for success with a customized insight program that anticipates organizational needs.

Bridging Services

Maintain your momentum following setup or through organizational change.

Member Engagement

Maximize your member engagement strategy with personalized coaching, or leverage our experts to deploy engagement activities in your community.


Solicit one-on-one advice from Alida’s research experts or technical team.

  • Research design
  • Technical implementation
  • Better time-to-value with a community jump start
  • Insight value workshop

Technical Expertise to Boost Your Capacity

Alida’s Technical Services team is staffed with experienced programmers, graphic designers, and project coordinators who can help you overcome short-term resourcing issues, achieve more complex goals quickly, or build your best practices.

  • Professional Project Coordination
  • Activity Programming & Testing
  • Engaging Member Hub Content
  • Reporting & Data Analytics

Insight Community Activities

Leverage our team to implement and deploy your next Alida Sparq quantitative survey, qualitative discussion, engagement activity, creative refresh and rebrand, or data consolidation.

Recruitment Source Analysis & Best Practice

Evaluate your recruitment potential, build an effective growth strategy, and maintain modern best practices.

External Data & API Integration

Analyze existing data structures and design an overall integration strategy to rapidly increase ROI.

Bridging Services

Maintain your momentum following setup or through organizational change.

Online Sample

With over millions of respondents available, we can help you find a research sample that is as broad or as narrow as you need. Leverage Alida’s online sample service and world class professional services team,so you can focus your time on gaining actionable insights - not administrative tasks.

Trusted by the world’s best brands

"Before our insight community, we were doing traditional customer research and conducting four large-scale, expensive studies per year. Now we are much more agile, engaging with our readers on an ongoing basis. Feedback helps the business improve products, influence marketing strategy and increase ad revenue."

Cathleen Williams, Executive Director of Marketing, Allure

Transform your customer experience with deep insight & broad feedback

Collect meaningful and actionable customer insights to help you deliver differentiated and innovative experiences.  

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You can reach out to your Customer Success Manager directly for more information. Ask about our services catalog.


Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.