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Upcoming Maintenance Windows

Alida operates on a 2 week maintenance schedule in order to effectively maintain and improve the reliability and performance of our products. The maintenance schedule is split into major and minor maintenance windows. Major maintenance windows occur every 6 weeks, and will potentially impact application availability for up to 6 hours. Minor maintenance windows are optional, and if used, occur every 2 weeks between major maintenance windows, and will potentially impact application availability for up to 2 hours. We strongly recommend that you avoid performing any actions in our products during these scheduled times.



We have merged our maintenance schedule with our product status page at For the current operational status of our products and latest maintenance schedule, visit Additionally, we strongly recommend subscribing to our System Status Notifications to be notified about upcoming maintenance and operational status changes to our service.

system status

System Status

Check on the current status of the Sparq platform.

Technical Support

Technical Support

Please direct any questions or concerns to our Technical Support team.