The Alida Partner Network is a network of agencies, consultants, service providers, and technology companies that provide their clients with additional value by leveraging Alida's CXM & Insights Platform.
We are growing at an incredible pace and we require your help to bring superior customer experience and insights to organizations around the world. We offer:
The Alida partnership types include referral partner, services partner, value-added reseller, and technology partner.
An Alida Solution provider is a community & CXM expert who can provide a complete Alida solution to their clients.
An Alida Technology Partner is a progressive technology company either extending their technology by connecting to the Alida CXM & Insights platform, or integrating Alida into your platform. This technology integration opens new doors for enhanced solutions that can be considered for co-marketing and co-selling.
An Alida Services Partner is a trusted partner that has the capability to implement Alida technologies and/or conduct advanced services alongside the technology. This includes leading systems integrators, advisory, management consulting, and firms helping businesses from CX consulting through to implementation.
An Alida Ambassador is an individual or company that loves Alida and wants to tell everyone! More commonly known as a referral partner, an Alida Ambassador refers new customers to Alida. Our account team then engages with the lead. Closed business is eligible for a referral fee.
We want to ensure you are successful. It's important to us that new partners have the support they need to thrive and that all partners are equipped to provide value to existing customers. This is how we support our partners:
Your Partner Account Manager will help you with enablement and training, channel business planning, partner marketing, and Alida alignment.
Partner Success Manager
Your Partner Success Manager provides support on key customer journey milestones, risk mediation strategies, and joint account planning for expansion and renewal opportunities.
Your Commercial Account Executive will work on deals with you, focusing on sales cycle management, customer lead development, and key account management.
Partner Enablement & Certification
Ramp up with Alida Academy courses, become a Certified Alida Partner, and access ongoing product enablement resources.
To become an Alida Partner, you must first fill out the partner application form here. You will hear back from us within 48 hours.
We give you a competitive advantage by providing your clients the actionable customer intelligence to develop better products, launch successful marketing campaigns, increase loyalty, and improve customer experience. Learn more about Alida CXM here.
The Alida Academy Partner Certification is a unique certification for partners who, upon completion, will be classified as an official Certified Alida Partner. This extensive training will ensure you are well equipped to sell, implement, and service Alida solutions effectively.
In addition to the referral fees and margin sharing that will add new revenue streams to your organization, the Alida Partner Network benefits include support from a dedicated Partner Account Manager, Partner Success Manager, and Commercial Account Executive, as well as access to sales training, software training, certification, product enablement, and resources.
Yes! The Alida Partner Network has benefited service providers in North America, Europe, the Middle East, Africa, and Asia Pacific.
Deal registration is the official process for Alida Partners to submit sales opportunities that they have created through their own sales and marketing efforts, and for which the partner is seeking sales coordination with the Alida sales organization. Click here to register your deal.
“Nudge has been an Alida Partner on the African continent since 2014 and proudly EMEA Partner of the year in 2016 & 2017.”
Jake Orpen, CEO, Nudge Insights