Alida Partner Network FAQs

The Alida Partner Network is a network of agencies, consultants, service providers, and technology companies that provide their clients with additional value by leveraging Alida TXM.

We are growing at an incredible pace and we require your help to bring superior customer experience and insights to organizations around the world. We offer:

• Open, actionable, democratized solutions with a 7X services attachment rate
• Quick ROI – As an Alida Partner, you will receive a full set of professional tools, continuous support and most importantly, you’ll quickly see your return on investment.
• Gain Competitive Advantage – Alida is the only solution that allows customers to collect and action both feedback as well as deep insights, all in one integrated platform. Bring value to your customers by helping them put their truth into action. 
• Co-Sell and Co-Support Model
• Deal Registration
• Certification Program, Free Sales and Technical Training for Partners
• Exceptional reward program
• Dedicated Partner Account Manager

The Alida partnership types include referral partner, services partner, value-added reseller, and technology partner.

An Alida Solution provider is a community & CXM expert who can provide a complete Alida solution to their clients.

An Alida Technology Partner is a progressive technology company either extending their technology by connecting to the Alida TXM, or integrating Alida into your platform. This technology integration opens new doors for enhanced solutions that can be considered for co-marketing and co-selling.

An Alida Services Partner is a trusted partner that has the capability to implement Alida technologies and/or conduct advanced services alongside the technology. This includes leading systems integrators, advisory, management consulting, and firms helping businesses from CX consulting through to implementation.

An Alida Ambassador is an individual or company that loves Alida and wants to tell everyone! More commonly known as a referral partner, an Alida Ambassador refers new customers to Alida. Our account team then engages with the lead. Closed business is eligible for a referral fee.

To become an Alida Partner, you must first fill out the partner application form here. You will hear back from us within 48 hours.

We give you a competitive advantage by providing your clients the actionable customer intelligence to develop better products, launch successful marketing campaigns, increase loyalty, and improve customer experience. Learn more about Alida TXM here.

The Alida Academy Partner Certification is a unique certification for partners who, upon completion, will be classified as an official Certified Alida Partner. This extensive training will ensure you are well equipped to sell, implement, and service Alida solutions effectively.

In addition to the referral fees and margin sharing that will add new revenue streams to your organization, the Alida Partner Network benefits include support from a dedicated Partner Account Manager, Partner Success Manager, and Commercial Account Executive, as well as access to sales training, software training, certification, product enablement, and resources. 

Yes! The Alida Partner Network has benefited service providers in North America, Europe, the Middle East, Africa, and Asia Pacific.