Join us for the 2023 virtual Global ACTIVATE Event Series
Le 8 Juin
The Power of Community: A Webinar Series:
How Innovative Companies Win with Community-Driven Product DevelopmentWatch Now
How Top Brands Harness Ongoing Customer FeedbackDownload your free copy
Top CX Trends of 2023:
Alida's CEO, Ross Wainwright, shares the must-dos to stay ahead this year.Read more
Get the Alida Innovation Day recording and bonus content from the top brands of 2022Get Access
Businesses today face increasingly complex issues, from inflation to supply chain obstacles to waning brand trust. We believe that to stay competitive, companies need an experience management platform that delivers fast and reliable customer feedback at scale. With Alida’s Total Experience Management (TXM) platform you get:
176 million people globally have shared their insights through Alida's Total Experience Platform to inform over 60,000 customer experiences and initiatives.
“Our retail growth strategies are grounded in feedback we gather from the insight community...”
Laura-Lynn Freck, Director Shopper Insights, Red BullRead More
“Our community is so engaged that we can often test a hypothesis over a weekend ... “
Alexis Morton, Senior Analyst Global Brand Insights, lululemonRead More
“We connect product designers directly to consumers to shorten and improve product innovation. “
Valerie Brock, Senior Research Manager, VMwareRead More
“We’re passionate about translating feedback into actionable insight, leading to tangible changes ... “
Colan Neese, Senior Manager Audience Insights, TwitchRead More
“With Alida, it's not only about getting the data, but also ... “
Franchesca Hernandez, Assistant Manager CXM, Insular Life AssuranceRead More
“Alida is an instrumental tool in our customer experience movement ... “
Nate Foco, Senior Director, Sales and Market Intelligence, Priority HealthRead More
We work with you to set goals and design a CX strategy that embeds community at its core. You’ll access the most powerful insights and fuel a sustainable business impact.
Access the right customers at the right time
Analyze to dig deeper for customer truth
Act on reliable insights and data
Acknowledge your customers' impactDemo Alida TXM now
No matter what sector your company's in, access hard-to-reach audiences to provide a deeper understanding of your customers and make better business decisions, faster.
if you're looking to launch a new offering, reach a new market, or even pivot with ease and confidence, Alida TXM can help.
Develop better content. Improve viewer experience. Increase ad sales.
Build better products and user experiences. Deepen customer loyalty.
Test offers & messaging. Build innovative financial products.
Test campaigns & marketing messages. Improve loyalty programs.
Improve patient experience. Strengthen relationships with patients.
For a CX platform to truly be effective, everyone from marketing to HR to product development should have immediate and easy access to the critical customer feedback that informs make-or-break decisions. With Alida TXM, your organization gets always-on access to real-time answers.
Because the more your organization knows, the more your organization grows.
Deliver value at every point in the customer journey.Learn about CX
Attract, engage, and retain top talent throughout the employee lifecycle.Learn about EX
Accelerate closed-loop innovation for first-mover advantage.Learn about PX
Grow brand affiliation and advocacy by understanding customer perceptions and sentiment.Learn about BX