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Press Release

Give Your Employees the Voice They Deserve

Vision Critical offers free 90-day trial of employee insight community and COVID-19 survey template 

TORONTO - June 10, 2020 - Are your employees OK? Vision Critical, a continuous customer insights solution provider, is offering organizations of any size a free 90-day trial of its Voice of the Employee (VoE) solution. Companies can easily learn what their employees need right now with a free trial of Vision Critical’s Sparq employee insight community platform that includes a COVID-19 survey template.

With the free trial, companies can quickly set up a community of employees for ongoing conversations that provide deep, actionable insights to help the organization learn from employees to attract, retain, and engage the best people. With workplace challenges changing on practically a daily basis, engaging employees regularly to inform decisions is more vital than ever.

“Nearly 9 out of 10 human resources leaders believe that ongoing peer feedback has a positive impact on the organization,” said Ross Wainwright, CEO of Vision Critical. “Today, employees are looking for direction and support more than ever in these unusual times. Engaging directly and continuously with them is the best way to provide what your employees need now for your business to succeed.”

It can be a struggle to collect employee feedback on benefits, training, and development initiatives, and get a pulse on employee feedback to quickly make improvements. Collecting actionable employee insights through a digital community helps organizations dive deeper into problems and proactively identify trends in thoughts and opinions to transform the employee experience.

VoE can help recognize areas where there is a gap between employee and management expectations and beliefs. According to a recent Sparq Next survey of Vision Critical customers, 50% of executives believe employees are more effective working from home vs. only 9% of employees who feel the same way.

With a robust VoE program, organizations can also:

  • Improve the employee experience: reduce attrition and absenteeism and increase engagement.
  • Validate ideas and products: test important decisions by collecting feedback quickly and confidentially.
  • Improve training and onboarding: ensure support to optimize training and onboarding processes.
  • Uncover consumer sentiment: learn from customer-facing employees what consumers want and determine how to address those needs.

To learn more about Vision Critical’s VoE solution and to sign up for a 90-day free trial (available through August 30, 2020), visit https://www.visioncritical.com/voice-of-employee-solution

Vision Critical is on an aggressive growth path with a relentless focus on the customer experience. Starting 2020 with a new executive leadership team on board, the company continues to make fearless moves as it transforms into a customer experience management leader. You can expect to see more bold events from Vision Critical as it helps create a world where customers are respected as experts and treated as individuals.

About Vision Critical

Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys. By combining deep insight with broad feedback, Vision Critical empowers some of the most powerful brands in the world to improve customer experience. Over 750 leading brands including BuzzFeed, LinkedIn, and GoDaddy are building better products and fostering customer loyalty with Vision Critical. To learn more about Vision Critical, follow us on LinkedIn, Facebook, and Twitter, or visit us at www.visioncritical.com

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