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Unify experiences to transform your business

Now, every team in your organization can leverage a single, easy-to-use  platform to gather feedback, test and validate concepts, share insights across teams, and make better decisions faster. 

See How Alida TXM Works
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When one experience fails, trust fails

With dozens of customer engagement points, history and feedback are often trapped in silos and teams waste time asking the same questions.

By bringing omnichannel data and insights into one platform, you can see how interactions influence one another, and understand where to focus for maximum impact.

Customer Experience

Act on opportunities as they emerge and respond before issues escalate.

  • Get rich feedback with high response rates
  • Quickly test, learn, and iterate solutions with engaged customers
  • Build trust by showing customers you’re acting on their feedback
Learn About CX
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Product Experience

Drive continuous, agile innovation for first-mover advantage.

  • Prioritize your roadmap and de-risk product decisions based on data, not assumptions
  • Integrate customer feedback into rapid development cycles
  • Co-create products with your customers
Learn About PX
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User Experience

Access verified participants, recruit more efficiently, and increase speed to insight.

  • Improve targeting and engagement with direct and ongoing access to verified users
  • Reduce cost and reliance on third-party sample providers
  • Test and iterate on designs, get real-time insights, and incorporate feedback with speed and agility
Learn About UX
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Brand Experience

Understand customer emotions, expectations, and preferences and put their feedback into action.

  • Assess the health of your brand with different audience segments
  • Refine messaging and offers to increase relevance and effectiveness
  • Equip sales teams and advertisers with valuable data and insights about your customers they can’t get anywhere else
Learn About BX
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Incorporate all experiences in a continuous process that delivers 10X value

We work with you to set goals and measure outcomes to ensure you meet your objectives. 

Access to uncover what your customers and employees think and feel. 

Analyze feedback to understand the why behind the what and determine what’s next. 

Act & Acknowledge fast and innovate with confidence by collaborating with engaged customers and employees.

Learn About Alida TXM

Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.