Request a Demo

Close Form PopupLink to Close the Form Popup

Demo Form

Learn how we use your personal data in our privacy policy and about our country/region options

Even Better, TogetherAlida Integrations

Integrations-header-1

ACHIEVE GREATER OUTCOMES THROUGH INTEGRATION

Your organization captures an abundance of operational data through scores of business applications; supply chain data, sales data, customer support data, and HR data. Just as important is the experience data—human (customers, employees, ecosystem partners) sentiment, beliefs, preferences, and motivation.

Alida TXM is designed to seamlessly integrate business applications through open APIs, combine operational data and experience data in a secure data lake, and power CX transformation to drive greater business outcomes.

Integration-Diagram3

Unlimited possibilities with Alida

Seamlessly integrate a rich ecosystem of business applications with the Alida CXM & Insights platform to combine experience data and operational data.

Filter by Type

Analytics Tap into data from analytics tools for deep customer insights. Create dashboards and visualizations in your preferred analytics tools.

Appointment Booking Efficiently book time slots with customers to connect on CX initiatives.

Collaboration Improve visibility and collaboration for your CX programs among cross-functional teams.

Case Management Create and manage cases to alert front-line employees to close the customer feedback loop.

CRM Leverage your CRM data to engage your customers in a more targeted and personalized way.

Customer Service Efficiently book time slots with customers to connect on CX initiatives.

HRIS Synchronize employee data from your HR systems with the Alida platform to execute targeted voice of employee programs.

Incentives Surprise and delight your customers and respondents with rewards. Automate the process of digital rewards management.

Market Research Combine quantitative and qualitative feedback collected through a host of 3rd-party tools to uncover actionable insight.

Marketing Automation Combine prospect & customer data from marketing automation systems with experience data in the Alida platform to uncover deep customer insights.

Security Efficiently book time slots with customers to connect on CX initiatives.

Social Platforms Gain insights into how your Alida Sparq members engage with Member Hub content.

Survey Software Capture the voice of the customer from survey platforms of your choice. Leverage the Alida platform to obtain rich, 360-degree customer views.

Usability Testing Efficiently book time slots with customers to connect on CX initiatives.

Customer Service & Support Your organization generates an abundance of customer support data. Mobilize this data to collect feedback on and improve customer service processes.

E-Commerce Combine transactional data with experience data to better understand customer shopping behaviors.

ERP Tap into customer & operational data from ERP systems to execute targeted voice of the customer programs.

IT Service Management Import customer support data into the Alida platform to better understand and improve your customer service processes.

Cloud Storage Leverage market-leading data storage platforms to enable seamless data movement between your platforms and Alida.

Single Sign-On Allow your users to access the Alida platform seamlessly through centrally managed identity providers.

Adobe Experience Cloud

Adobe Experience Cloud

Salesforce

Salesforce

SAP CRM

SAP CRM

Tableau

Tableau

Microsoft Dynamics 365 ERP

Microsoft Dynamics 365 ERP

Marketo

Marketo

Zendesk

Zendesk

Calendly

Calendly

Virtual Incentives

Virtual Incentives

Facebook

Facebook

Okta

Okta

Klaviyo

Klaviyo

Hubspot for Analytics

Hubspot for Analytics

Veeva

Veeva

AppDirect

AppDirect

Twitter

Twitter

Kronos

Kronos

Campaign Monitor

Campaign Monitor

Amazon

Amazon

Remesh

Remesh

Monday

Monday

Oracle Peoplesoft

Oracle Peoplesoft

Intercom

Intercom

ServiceNow

ServiceNow

Infor

Infor

Qualtrics

Qualtrics

Segment CDP

Segment CDP

Oracle

Oracle

Momentive (formerly SurveyMonkey)

Momentive (formerly SurveyMonkey)

Eloqua

Eloqua

Google Forms

Google Forms

Oracle NetSuite

Oracle NetSuite

Squarespace

Squarespace

Zoho CRM

Zoho CRM

SurveySparrow

SurveySparrow

Zoho People

Zoho People

Shopify

Shopify

Pipedrive

Pipedrive

Jira ServiceDesk

Jira ServiceDesk

Oracle Service Cloud

Oracle Service Cloud

Google Analytics

Google Analytics

HubSpot CRM

HubSpot CRM

BigCommerce

BigCommerce

ActiveCampaign

ActiveCampaign

OneLogin

OneLogin

Bamboo

Bamboo

Azure

Azure

Sugar CRM

Sugar CRM

BMC Remedy

BMC Remedy

Zendesk

Zendesk

TypeForm

TypeForm

Alchemer

Alchemer

WooCommerce

WooCommerce

Salesforce Service Cloud

Salesforce Service Cloud

ElementHuman

ElementHuman

UserZoom

UserZoom

Oracle Siebel CRM

Oracle Siebel CRM

SAP S/4 HANA

SAP S/4 HANA

123FormBuilder

123FormBuilder

FreshService

FreshService

ConnectWise

ConnectWise

Zendesk Sell

Zendesk Sell

UltiPro

UltiPro

Freshdesk

Freshdesk

Five9

Five9

Salesforce CRM

Salesforce CRM

ADP Workforce Now

ADP Workforce Now

Kibo

Kibo

Paycom

Paycom

TalkDesk

TalkDesk

NICE CXon

NICE CXon

CleverTap CDP

CleverTap CDP

GetFeedback

GetFeedback

Cipher

Cipher

SAP ERP

SAP ERP

Emarsys

Emarsys

Ceridian

Ceridian

New Relic

New Relic

Freshsales

Freshsales

Wufoo

Wufoo

SAP SuccessFactors

SAP SuccessFactors

Paylocity

Paylocity

Slack

Slack

JotForm

JotForm

MailChimp

MailChimp

Cornerstone onDemand

Cornerstone onDemand

Marketo for Tracking

Marketo for Tracking

Epicor

Epicor

Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM

Formstack

Formstack

Sage

Sage

SAP Marketing Cloud

SAP Marketing Cloud

Amazon S3

Amazon S3

Help Scout

Help Scout

Salesforce Case Management

Salesforce Case Management

Namely

Namely

Vend

Vend

Salesforce Pardot

Salesforce Pardot

Promoter.io

Promoter.io

Agile CRM

Agile CRM

Adobe Commerce Cloud

Adobe Commerce Cloud

Don't see the integration you're looking for?

Talk to a member of our team.

Enter your email to get started.