ALIDA TOUCHPOINT: ENGAGE, RECRUIT AND COLLECT FEEDBACK
Broad Audience Reach
Feedback Collection
Flexible Calls-to-Action
Activity Builder
Digital Deployment
Activity Analysis
Engage with customers on their turf
Deploy multiple activities through various channels to understand the most effective methods to engage broader audiences.
Extend reach to customers traditionally difficult to connect with, such as millennial males or Gen Zs, by placing quick, short and fun activities on social platforms, websites and mobile applications or other online sites where they spend their time.
Build powerful and visually compelling activities with ease
Utilize the intuitive activity builder to quickly design, edit, preview and deploy short, relevant interactions aligned to target audience journeys for optimized answer rates.
Re-use existing marketing and design assets in a new way to create compelling on-brand activities without lengthy design and approval cycles.
Leverage the customizable NPS activity template to quickly build visually appealing NPS activities that help evaluate customer loyalty, likelihood to recommend and likelihood to churn.
Elicit specific calls-to-action for targeted segments
Ask pre-qualifying questions before presenting a CTA to audiences to help minimize noise and increase collection of relevant data.
Easily embed CTAs in activities such as digital insight community recruitment, newsletter sign-up, and email collection for other marketing and lead generation initiatives.
Build powerful and compelling activities with ease
Utilize the intuitive activity builder to quickly design, edit, preview and deploy short, relevant interactions aligned to target audience journeys for optimized answer rates.
Re-use existing marketing and design assets in a new way to create compelling on-brand activities without lengthy design and approval cycles.
Leverage the customizable NPS activity template to quickly build visually appealing NPS activities that help evaluate customer loyalty, likelihood to recommend and likelihood to churn.
Post on social platforms and deploy activities as website pop-ups and in-app interactions quickly for easy feedback collection.
Easily integrate to website and mobile apps for continuous deployment of multiple activities, and with minimum reliance on IT.
Deliver activities in mobile applications to connect with and engage customers where they are with contextual, on-brand microsurveys.
Determine when and where on the page the pop-up deploys to ensure activity is launched with visitor context.
Powerful built-in analysis capabilities provide instant insight
Make informed business decisions based on intuitive activity response breakdown and results over time including when and where activity completions are highest.
Analyze results in a real-time dashboard including total views, completions, partial completes, completed CTAs and emails collected.
Track key metrics such as Customer Satisfaction (CSAT), Customer Effort Score (CES) and Net Promoter Score (NPS) at the speed of business.
Engage with customers on their turf
Deploy multiple activities through various channels to understand the most effective methods to engage broader audiences.
Extend reach to customers traditionally difficult to connect with, such as millennial males or Gen Zs, by placing quick, short and fun activities on social platforms, websites and mobile applications or other online sites where they spend their time.
Build powerful and visually compelling activities with ease
Utilize the intuitive activity builder to quickly design, edit, preview and deploy short, relevant interactions aligned to target audience journeys for optimized answer rates.
Re-use existing marketing and design assets in a new way to create compelling on-brand activities without lengthy design and approval cycles.
Leverage the customizable NPS activity template to quickly build visually appealing NPS activities that help evaluate customer loyalty, likelihood to recommend and likelihood to churn.
Elicit specific calls-to-action for targeted segments
Ask pre-qualifying questions before presenting a CTA to audiences to help minimize noise and increase collection of relevant data.
Easily embed CTAs in activities such as digital insight community recruitment, newsletter sign-up, and email collection for other marketing and lead generation initiatives.
Build powerful and compelling activities with ease
Utilize the intuitive activity builder to quickly design, edit, preview and deploy short, relevant interactions aligned to target audience journeys for optimized answer rates.
Re-use existing marketing and design assets in a new way to create compelling on-brand activities without lengthy design and approval cycles.
Leverage the customizable NPS activity template to quickly build visually appealing NPS activities that help evaluate customer loyalty, likelihood to recommend and likelihood to churn.
Post on social platforms and deploy activities as website pop-ups and in-app interactions quickly for easy feedback collection.
Easily integrate to website and mobile apps for continuous deployment of multiple activities, and with minimum reliance on IT.
Deliver activities in mobile applications to connect with and engage customers where they are with contextual, on-brand microsurveys.
Determine when and where on the page the pop-up deploys to ensure activity is launched with visitor context.
Powerful built-in analysis capabilities provide instant insight
Make informed business decisions based on intuitive activity response breakdown and results over time including when and where activity completions are highest.
Analyze results in a real-time dashboard including total views, completions, partial completes, completed CTAs and emails collected.
Track key metrics such as Customer Satisfaction (CSAT), Customer Effort Score (CES) and Net Promoter Score (NPS) at the speed of business.