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ALIDA NAMED A CONTENDER IN
THE FORRESTER WAVE™: CUSTOMER FEEDBACK MANAGEMENT PLATFORMS, Q2 2021

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Read the full report to learn:

  • Why Alida was placed on the Forrester Wave
  • How Alida compares to others in the evaluation
  • Market trends that the analysts have observed in the customer feedback market

We are thrilled to announce that in "The Forrester Wave: Customer Feedback Management Platform Q2 2021 Report," Alida (formerly Vision Critical) was recognized as a Contender. As a SaaS vendor who believes customers are the ultimate source of truth, we are dedicated to building innovative products that enable brands to find and understand the voice of their customers, and then put their customer’s truths into action.

According to the report, “Alida marries VoC and communities to create a comprehensive insights solution.”

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Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.