ALIDA IS NAMED A VISIONARY
2021 GARTNER® MAGIC QUADRANT™ FOR VOICE OF THE CUSTOMER
We are excited to announce that in the 2021 Gartner Magic Quadrant for Voice of the Customer (VoC), Alida has been recognized as a Visionary. Alida is proud to be recognized in this category for its vision and execution.
Alida Total Experience Management helps our clients capture their customers' total experience to drive profitable growth and customer lifetime value. By empowering organizations with the ability to contextualize customer and employee feedback, they can truly understand the why behind the what and determine what’s next.
Gartner, Magic Quadrant for Voice of the Customer, 29 November 2021, Jim Davies | Ed Thompson
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