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ALIDA IS NAMED A VISIONARY
2021 GARTNER® MAGIC QUADRANT™ FOR VOICE OF THE CUSTOMER

We are excited to announce that in the 2021 Gartner Magic Quadrant for Voice of the Customer (VoC), Alida has been recognized as a Visionary. Alida is proud to be recognized in this category for its vision and execution.

Alida Total Experience Management helps our clients capture their customers' total experience to drive profitable growth and customer lifetime value. By empowering organizations with the ability to contextualize customer and employee feedback, they can truly understand the why behind the what and determine what’s next.

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Gartner, Magic Quadrant for Voice of the Customer, 29 November 2021, Jim Davies | Ed Thompson
GARTNER and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S and internationally and are used herein with permission. All rights reserved. 

Read the full report to learn:

  • Why Alida has been recognized as a Visionary on the Magic Quadrant
  • How Alida compares to competitors in the Voice of the Customer (VoC) space
  • Key market trends that Gartner analysts have observed in the VoC application market

 

Trusted By

Gartner, Magic Quadrant for Voice of the Customer, 29 November 2021, Jim Davies | Ed Thompson

GARTNER and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Alida, formerly Vision Critical. 

Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.