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Customer Resources

There are five places Vision Critical customers and partners can get support. Here's a quick summary. There's more detail in the attached slides.

1) Education

Ramp up with guided e-learning and instructor-led experiences for Vision Critical customers and partners.

2) Community

Join us at Sparq Next - your place for product updates, best practices, customer stories and white papers.

3) Support

Get the support you need when you need it from Vision Critical’s technical experts via email, phone ( 1.604.629.6789) and live chat.

4) Services

Work with our experienced research and technical consultants to master community design, management, integrations and more.


More detail on all of these can be found in this document:

VC Resources Aug 2019 cover

Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.