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Alida Ranks on Fast Company’s Third Annual List of the 100 Best Workplaces for Innovators

Alida recognized among global leaders such as Google, Samsung, IBM, General Motors, and many others

TORONTO -- August 4, 2021 -- Fast Company today announced its third annual Best Workplaces for Innovators list, honoring businesses that demonstrate a deep commitment to encouraging innovation across their entire organization. Alida is included among these top industry players due to a continuous commitment to leading with innovation and placing it at the core of its business and culture. 

Developed in collaboration with Accenture, the 2021 Best Workplaces for Innovators ranks 100 winners from a variety of industries, including computer science, biotech, consumer packaged goods, nonprofit, education, financial services, cybersecurity, and engineering. Working together, Fast Company editors and Accenture researchers scored nearly 1,500 applications, and a panel of eight eminent judges reviewed and endorsed the top 100 companies. The 2021 awards feature workplaces from around the world with several of the honorees based outside the U.S.

“It is an absolute honour to be recognized among Fast Company’s list of 100 Best Workplace Innovators,” said Ross Wainwright, CEO of Alida. “An innovative approach to business has been central to our leadership position in the Customer Experience Management (CXM) and Voice-of-Customer (VoC) markets globally and has also been integral to our Alida culture. I am grateful to have such committed and passionate employees who continuously innovate and create meaningful relationships with our customers, partners, and with each other.”

Alida has a strong focus on innovation and prioritizes this value across all aspects of the business. Over the past two years, the Alida Product and Engineering team has delivered over 123 new product enhancements and continues to place customer-driven innovation at the centre of every product release. Innovation also runs through Alida’s social community programs called Alida Impact. This program has inspired innovative projects such as the Toronto Vaccine Finder where employees creatively adapted Alida software to help simplify the process for Toronto residents to get vaccinated against COVID-19. Alida is dedicated to creating an environment which promotes and encourages innovation among all of its employees. 

“These leaders and teams created cultures of innovation and sustained them, even as remote work extended into 2021,” says Stephanie Mehta, editor-in-chief of Fast Company. “This newest list of the Best Workplaces for Innovators honors those  organizations that found ways to collaborate and invent despite the challenges posed by the pandemic, ensuring employees were at the forefront.”

To see the complete list, go to:

Fast Company's Best Workplaces for Innovators issue (September 2021) is available online now, and the print issue will be on newsstands beginning August 17, 2021. Join the Best Workplaces for Innovators conversation using #FCBestWorkplaces.

With a rich heritage and a start-up mentality, Alida is looking for people with a fresh perspective, a collaborative mindset, and a sense of relentless curiosity. Find Alida’s open roles at

About Fast Company
Fast Company is the world’s leading progressive business media brand, with a unique editorial focus on innovation in technology, ethonomics (ethical economics), leadership, and design. Written for, by, and about the most progressive business leaders, Fast Company and inspire readers and users to think beyond traditional boundaries, lead conversations, and create the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with its sister publication Inc. Stephanie Mehta is editor-in-chief. 

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

About Alida
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.
Follow us at and engage with us on social media @alidaCXM.