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Vision Critical CEO Ross Wainwright Named a “Top 50 SaaS CEO of 2020”

TORONTO – August 26, 2020 – Vision Critical, a continuous customer insights solution provider, today announced that CEO Ross Wainwright has been named one of the Top 50 SaaS CEOs of 2020 by The Software Report.

CEO nominees were selected based on a review across a number of key areas including company performance, workplace culture, product strength and strategic decision-making, among other areas.  

The Software Report stated, "The awardees this year represent highly regarded CEOs whose colleagues both internal and external to their company praise their effective leadership style. It has become clear that to build a high performing organization supported by a constructive and enduring culture, the CEO needs to possess a unique set of rare skills."

“I’m honored to be included in this outstanding group of SaaS CEOs,” said Wainwright. “I’m also very proud of the growth and forward momentum the Vision Critical team has achieved in just eight months since I joined the company. We've released a number of new customer-led innovations that advance the company as a leader in the global CXM market. This success is a testament to the quality of our people here at Vision Critical.”

As a seasoned software executive, Wainwright has over 30 years of experience with a proven record of identifying and fast-tracking ideas that will disrupt the market and transform customer results to produce the most successful business outcomes. 

In just eight months as Vision Critical’s new CEO, Wainwright has set the company on a course to become a world-class player in the dynamic CXM software space. He has aligned the business around his vision and accelerated the company’s growth drastically. Embracing business and social challenges makes Wainwright a fierce leader - he’s known to put in the work and rally his team to bring big ideas to life.  

Before joining Vision Critical in December 2019, Wainwright was CEO of the Americas region for global networking and services provider Dimension Data/NTT. Prior to joining Dimension Data, he spent over 15-years with SAP, where his most recent roles were EVP for the S/4HANA Cloud business unit and Global Head of Financial Services.

About Vision Critical

Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys. By combining deep insight with broad feedback, Vision Critical empowers some of the most powerful brands in the world to improve the customer experience. Hundreds of leading brands including BuzzFeed, LinkedIn and Red Bull are building better products and fostering customer loyalty with Vision Critical. To learn more about Vision Critical, follow us on LinkedIn, Facebook, and Twitter, or visit us at