Global SaaS veteran brings enterprise expertise to quantify value and increase deal size
TORONTO – April 23, 2020 – Vision Critical, a continuous customer insights solution provider, recently welcomed Christopher Chadwick as Vice President of Value Engineering. With more than a decade of experience with global enterprise technology firms, Chadwick brings leadership and innovation to Vision Critical to quantify business value, increase customer engagement and generate consistent enterprise-level revenue.
This role builds on the expertise of Vision Critical’s new executive leadership team of worldwide enterprise software veterans. The company’s investment in value engineering is the latest step in the company’s aggressive mission to become a top contender in the quickly growing CXM marketplace.
“As Vision Critical prepares for the next chapter of growth and product innovation, Christopher and the value engineering team will be a key pillar in driving our market leadership and relentless focus on customer satisfaction,” said Riaz Raihan, Vision Critical’s President of Products. “We’re thrilled to welcome this force multiplier to our team.”
Chadwick is a proven operator with a track record of exceeding growth objectives at both public and private equity-owned enterprise software companies. He brings a wealth of knowledge and experience in value engineering, technology, GTM execution, and corporate development. Most recently, he was Global Head of BlackBerry’s Strategic Revenue Office and was previously with Box.com, SAP, Infor, and Mercer. Christopher holds an MBA from the Ivey School of Business and resides in Toronto.
About Vision Critical
Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys. By combining deep customer insight with broad customer feedback, Vision Critical empowers world-class brands to optimize their customer experiences. Over 750 customer-centric brands including BuzzFeed, GoDaddy, and LinkedIn are building better products and fostering customer loyalty with Vision Critical.
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