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The Alida Journal

Product Experience

How the Design Thinking Process Improves Innovation & Customer Experience

Customer Experience | 4 min read

Customer Experience
Product Experience
Tech Industry

How PodPlays Is Disrupting the Podcast Industry with Listener Feedback

Tech Industry | 1 min read

Product Experience
Media & Entertainment
Tech Industry
User Experience
Alida Kicks off 2021 by Strengthening Our CXM & Insights Platform

Alida Kicks off 2021 by Strengthening Our CXM & Insights Platform

Product Experience | 3 min read

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The Top Alida Innovations of 2020

Product Experience | 4 min read

Product Experience
Tech Industry

Fall 2020 Product Release: Alida CXM and Alida Analytics

Product Experience | 3 min read

Customer Experience
Product Experience

Summer '20 Release: Customer-led innovations help you stay on the path of customer-centricity

Product Experience | 3 min read

Product Experience

Spring ’20 Release Extends Reach & Engagement with Launch of Touchpoint and More

Product Experience | 3 min read

Product Experience

How SMUD Uses Customer Insights for Product Innovation

Product Experience | 3 min read

Product Experience

Why User Research & User Testing Are So Important

User Experience | 5 min read

Product Experience
User Experience

Alida Sparq® Winter '20 Further Enables Brands to Excel in Customer Trust

Customer Experience | 2 min read

Customer Experience
Product Experience

How VMware Partners with Customers to Design Products

Product Experience | 6 min read

Product Experience

How to Use Your Sparq Insight Community for Your Design Sprint

Best Practices | 4 min read

Best Practices
Customer Experience
Product Experience

The Evolution of Customer Advocacy at VMware, Inc.

Product Experience | 3 min read

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Agile Product Development with Rapid Ongoing Insight

Product Experience | 3 min read

Product Experience

Shorten Customer Feedback Loop for Product Development

Tech Industry | 6 min read

Product Experience
Tech Industry

The Value of Open Ended Feedback

Product Experience | 4 min read

Customer Experience
Product Experience

3 Examples of Customer-Centric Product Development

Customer Experience | 3 min read

Customer Experience
Product Experience
Tech Industry
User Experience

4 Types of Online Communities & Best Practices on How to Use Them

Product Experience | 3 min read

Customer Experience
Employee Experience
Product Experience
Brand Experience

5 Examples of Brands Driving Customer-Centric Innovation

Product Experience | 3 min read

CPG
Product Experience
Brand Experience
Retail
Tech Industry

13 Stunning Stats about Product Innovation

Product Experience | 2 min read

Product Experience