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Alida is a customer experience management and customer insights platform. Collect valuable customer feedback and voice of employee data through your insight community powered by Alida.

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  Trust that your customer data is secure with the highest level of privacy and governance controls.
- Professional/Managed Services
  Enjoy effortless administration and seamless integration.
Customers
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- Blog
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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.

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Who We Are Join the Team Newsroom Connect with us Support

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Retail

How lululemon Co-Creates Experiences with and for Their Customers

Q&A with Wondrium: The 3 pillars of CX success

How Indigo Gets Rapid Customer Feedback to Test Product Concepts

How to Embrace Changing Customer Behaviors & Drive Retail Growth

Customer Feedback Is No Longer Just a Luxury for High End Retailers

Unlocking the Gift of Feedback: Ensuring eCommerce Success in 2020

How Global Brands Unlock Valuable Customer Insights

Leading the business: Lessons from Red Bull’s Shopper Insights team

How 4 Industry-Leading Brands Use Insight to Improve CX

Why Shopper Insight Is a Valuable Ingredient for CPG Companies

13 Customer Loyalty Stats + Why Loyalty Programs Fail

5 Examples of Brands Driving Customer-Centric Innovation

Why Direct to Consumer is Becoming Important in Retail