The Alida Journal

How lululemon Co-Creates Experiences with and for Their Customers

Industry Experts | 2 min read

Customer Experience

Retail

Industry Experts

Q&A with Wondrium: The 3 pillars of CX success

Industry Experts | 4 min read

Customer Experience

Retail

Industry Experts

How Indigo Gets Rapid Customer Feedback to Test Product Concepts

Customer Experience | 1 min read

How to Embrace Changing Customer Behaviors & Drive Retail Growth

Retail | 1 min read

Customer Experience

Retail

Customer Feedback Is No Longer Just a Luxury for High End Retailers

Customer Experience | 4 min read

Customer Experience

Retail

Unlocking the Gift of Feedback: Ensuring eCommerce Success in 2020

Customer Experience | 3 min read

Customer Experience

Retail

How Global Brands Unlock Valuable Customer Insights

Media & Entertainment | 2 min read

Customer Experience

Healthcare

Media & Entertainment

Retail

Tech Industry

How 4 Industry-Leading Brands Use Insight to Improve CX

Customer Experience | 3 min read

Customer Experience

CPG

Retail

Tech Industry

Why Shopper Insight Is a Valuable Ingredient for CPG Companies

CPG | 2 min read

Customer Experience

CPG

Retail

13 Customer Loyalty Stats + Why Loyalty Programs Fail

Customer Experience | 2 min read

Customer Experience

Brand Experience

Retail

5 Examples of Brands Driving Customer-Centric Innovation

Product Experience | 3 min read

CPG

Product Experience

Brand Experience

Retail

Tech Industry

Why Direct to Consumer is Becoming Important in Retail

Customer Experience | 3 min read

Customer Experience

Brand Experience

Retail