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The Alida Journal

Retail

How lululemon Co-Creates Experiences with and for Their Customers

Customer Experience | 2 min read

Customer Experience
Retail
Industry Experts

Q&A with Wondrium: The 3 pillars of CX success

Retail | 4 min read

Customer Experience
Retail
Industry Experts
How Indigo Got Rapid Customer Feedback to Test Product Concepts

How Indigo Gets Rapid Customer Feedback to Test Product Concepts

Industry Experts | 1 min read

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How to Embrace Changing Customer Behaviors & Drive Retail Growth

Retail | 1 min read

Customer Experience
Retail

Customer Feedback Is No Longer Just a Luxury for High End Retailers

Retail | 4 min read

Customer Experience
Retail

Unlocking the Gift of Feedback: Ensuring eCommerce Success in 2020

Retail | 3 min read

Customer Experience
Retail

How Global Brands Unlock Valuable Customer Insights

Healthcare | 2 min read

Customer Experience
Healthcare
Media & Entertainment
Retail
Tech Industry

How 4 Industry-Leading Brands Use Insight to Improve CX

Customer Experience | 3 min read

Customer Experience
CPG
Retail
Tech Industry

Why Shopper Insight Is a Valuable Ingredient for CPG Companies

Customer Experience | 2 min read

Customer Experience
CPG
Retail

13 Customer Loyalty Stats + Why Loyalty Programs Fail

Retail | 2 min read

Customer Experience
Brand Experience
Retail

5 Examples of Brands Driving Customer-Centric Innovation

Product Experience | 3 min read

CPG
Product Experience
Brand Experience
Retail
Tech Industry

Why Direct to Consumer is Becoming Important in Retail

Retail | 3 min read

Customer Experience
Brand Experience
Retail