Request a Demo

Close Form PopupLink to Close the Form Popup

Demo Form

Learn how we use your personal data in our privacy policy and about our country/region options

VOICE OF EMPLOYEE SOLUTION Elevate Employee Experience

Create a community of employees for ongoing conversations that provide deep, actionable insights to help your organization learn from employees to attract, retain, and engage the best people.

voe-headerimage

Engage Employees to Inform Decisions

Managers and leaders struggle to collect employee feedback on benefit offerings, hard to gather sentiment on training and development initiatives, and get a pulse on employee feedback to quickly make improvements. Collect actionable employee insights through a digital community to dive deeper into problems and proactively identify trends in thoughts and opinions to transform the employee experience.

Are You Giving Employees a Voice?

21%

Highly engaged teams show 21% greater profitability.

89%

89% of HR leaders think ongoing peer feedback has a positive impact on the organization.

Capture the Voice of Employee throughout Lifecycle

 

Employee Lifecycle

  • Recruiting & hiring
  • Onboarding
  • Training & development
  • Retention
  • Offboarding
  • Separation

Employee Pulse

  • Ongoing feedback
  • Segmented targeting
  • Sentiment analysis
  • Problem identification
  • Organization initiative measurement
  • Actionable insights

Employee Satisfaction

  • Benefits
  • Safety & security
  • Workplace satisfaction
  • Training & development
  • Community initiatives

Employee Engagement

  • Attrition reduction
  • Absenteeism 
  • Growth opportunities
  • Loyalty

Employee Training

  • Job training
  • Skill training
  • Management training

Collecting the Voice of Employees Is Easier Than You Think

Introducing our new voice of employee (VoE) solution designed for HR professionals

Overview

Activity Templates

Dashboard & Analytics

Our new Voice of Employee solution enables HR Professionals to take a pulse of employee engagement across common employee experience milestones throughout their tenure at your organization.

Seamlessly integrate with leading HR solutions to ensure your employee community is always updated. Collect employee experience feedback to ensure their voices are heard and to identify opportunities for improvement and retention. Employee experience feedback and trends can be easily elevated to executive stakeholders for actioning.

Voice of Employee Datasheet

VoE-overview

Our Voice of Employee solution includes pre-built pulse templates that make it quick and easy for HR to capture employee engagement feedback across the following cornerstone events:

  • Onboarding
  • Employee Monthly/Quarterly Pulse
  • Annual Employee Survey
  • Exit Interviews
Alida-VoE-Industry-Solution

The solution’s accompanying Voice of Employee dashboard displays real-time results of each activity, such as average satisfaction score. The current score in addition to the rating over time enable employee experience trend identification and tracking. The dashboard also makes it easy to elevate important trends to executive stakeholders.

Alida-Analytics-NPS-Dashboard-Template-1

Voice of Employee Solution Use Cases

03_financialservices_icon

Improve Employee Experience

Learn from employees through ongoing conversations that reveal actionable insights to reduce attrition and absenteeism, and increase engagement.

02_retail_icon

Validate Ideas and Products

Test important decisions with the people that know your organization best, by collecting feedback quickly and confidentially.

04_mediaentertainment_icon

Improve Training & Onboarding

Ensure your employees are supported by gathering actionable feedback to optimize training and onboarding processes.

Let Your Voice of Employee Shine in an Insight Community

Learn from the Right Employees at the Right Time

  • Power your employee insights with unlimited activities on the Alida Sparq platform
  • Deliver interactive surveys on any device
  • For sensitive topics, provide employees confidence to speak up with confidentiality
  • Target critical employee segments during crises or other circumstances
VoE-Two-Devices

Create a Central Source for Voice of Employee with Hubs

  • Mobile accessible for engagement wherever and whenever
  • Host fun, interactive activities to collect employee insight
  • Shareback relevant activity results & stories so employees feel heard
  • Create engaging Quick Polls for employee engagement
employee-insiders-club-hub

Analyze and Report to Make Insights Actionable

  • Apply advanced tools (including text and sentiment analysis) for critical insight on employee segments
  • Create and share reports or export in various formats for fast, in-depth analysis
VoE-analyze-composite

Westfield Insurance: How to Engage Employees

“The insight community helps Westfield be who we say we are - we share knowledge and we build trust, not only with customers and agents, but with our own employees as well.”

—Amy Feeman, Research & Insights Professional, Westfield Insurance

Recommended Resources

Fossil Group Uses Customer Insights to Empower Business Decisions

Fossil Group Uses Customer Insights to Empower Business Decisions

customer-experience
retail
product-experience
brand-experience
How Virgin Money UK Listen and Respond

How Virgin Money UK Listen and Respond

to Rapidly Changing Customer Needs in the Age of Coronavirus

customer-experience
financial-services
How Condé Nast's Consumer-Centric Focus Supports the Company's Global Vision

How Condé Nast's Consumer-Centric Focus Supports the Company's Global Vision

customer-experience
media-entertainment
Don't Fall Behind

Don't Fall Behind

Optimize Your CX Program and Stay Connected to Your Customers

customer-experience
Securing Growth and Customer Retention in Banking in the Age of Disruption

Securing Growth and Customer Retention in Banking in the Age of Disruption

customer-experience
financial-services
product-experience
How Alida Helps The World's Most Customer-Centric Brands Win

How Alida Helps The World's Most Customer-Centric Brands Win

customer-experience
employee-experience
user-experience
brand-experience
Driving Business Value

Driving Business Value

What Can CXM Do For You?

customer-experience
4 Pillars of Customer Experience Management Value

4 Pillars of Customer Experience Management Value

customer-experience
Be the Player

Be the Player

How Gamesys Puts Themselves in the Shoes of Their Players

media-entertainment
Activating the Community

Activating the Community

Making CX an Organization-wide Priority

customer-experience
Insights in 2020

Insights in 2020

technology
user-experience
Building an Agile Insight Engine

Building an Agile Insight Engine

customer-experience
Proving the Value of Insights During Covid-19

Proving the Value of Insights During Covid-19

brand-experience
Alida Named a Niche Player

Alida Named a Niche Player

Gartner 2020 Magic Quadrant for Voice of Customer

customer-experience
featured
CX: Market Researchers' Top Priority for 2021

CX: Market Researchers' Top Priority for 2021

Greenbook Webinar

customer-experience
World Class Insights

World Class Insights

12 Tips for Marketing Research and Insight Pros

customer-experience
What Is Customer Experience Management?

What Is Customer Experience Management?

customer-experience
The Ultimate Guide to Insight Communities

The Ultimate Guide to Insight Communities

customer-experience
Customer Centricity: The Definitive Guide

Customer Centricity: The Definitive Guide

customer-experience
Sprint in the Right Direction

Sprint in the Right Direction

How CXM Drives Year-Round Growth in the Tech Industry

customer-experience
8 Ways Banks And Credit Unions Can Improve Their Key Metrics By Putting Customers First

8 Ways Banks And Credit Unions Can Improve Their Key Metrics By Putting Customers First

customer-experience
How to Make Smarter, Consumer-Obsessed Decisions

How to Make Smarter, Consumer-Obsessed Decisions

customer-experience
Keeping Customer Insights Flowing Through 2020 & Beyond

Keeping Customer Insights Flowing Through 2020 & Beyond

customer-experience
media-entertainment
brand-experience
B2B2C Community

B2B2C Community

The Opportunities & Challenges Building a Community of your Customer's Customers

customer-experience
retail
cpg
The Prescription for Success

The Prescription for Success

How to Take Your Organization From “I Think” to “I Know”

health-care
patient-experience
Using Insights to Stay Ahead of Trends & Competitors

Using Insights to Stay Ahead of Trends & Competitors

customer-experience
retail
Advertising Insights from COVID Challenges

Advertising Insights from COVID Challenges

media-entertainment
brand-experience
7 Ways to Lead in a Crowded Streaming Media Market

7 Ways to Lead in a Crowded Streaming Media Market

customer-experience
media-entertainment
user-experience
Why Should Your Customer Advisory Board Go Digital?

Why Should Your Customer Advisory Board Go Digital?

customer-experience
technology
product-experience
7 Questions Every Company Must Ask When Building an NPS Program

7 Questions Every Company Must Ask When Building an NPS Program

customer-experience
brand-experience
Prioritizing Patient Experience

Prioritizing Patient Experience

customer-experience
health-care
Using Insights to Stay Ahead In An Oversaturated Market

Using Insights to Stay Ahead In An Oversaturated Market

A Fireside Chat with Sky Betting & Gaming

customer-experience
media-entertainment
6 Tips to Increase Member Hub Engagement with Penn Lottery

6 Tips to Increase Member Hub Engagement with Penn Lottery

customer-experience
media-entertainment
7 Benefits of Going Digital with Your Customer Advisory Board

7 Benefits of Going Digital with Your Customer Advisory Board

customer-experience
CX Lessons from Social Insects to Drive Business Change

CX Lessons from Social Insects to Drive Business Change

The Bees Have It

customer-experience
Alida Activate: Spring Edition

Alida Activate: Spring Edition

Put Your CX Strategy into Action

customer-experience
The Business Case for Consolidating Survey Solutions

The Business Case for Consolidating Survey Solutions

customer-experience
A Retailer's Blueprint for a Better Digital Commerce Experience

A Retailer's Blueprint for a Better Digital Commerce Experience

customer-experience
Engagement in Action

Engagement in Action

8 Best Practices for Increasing Member Hub Engagement

customer-experience
Digital Insight Community Handbook

Digital Insight Community Handbook

10 Essential Actions for a Successful Community

customer-experience
7 Steps to Drive Retail Growth

7 Steps to Drive Retail Growth

And Embrace Evolving Customer Behaviors

customer-experience
retail
COVID-19 Drives Consumer Focus in Healthcare & Insurance

COVID-19 Drives Consumer Focus in Healthcare & Insurance

customer-experience
health-care
Rethinking Employee Experience

Rethinking Employee Experience

in the New World of Work

employee-experience
Housing Association London & Quadrant Transforms the Resident Experience with Agile Community Insights

Housing Association London & Quadrant Transforms the Resident Experience with Agile Community Insights

customer-experience
The CX-plus-CI Alliance Drives Tangible Business Benefits

The CX-plus-CI Alliance Drives Tangible Business Benefits

customer-experience
A Passionate Audience: Streaming to Modern Viewers

A Passionate Audience: Streaming to Modern Viewers

customer-experience
media-entertainment
CX Trend Review

CX Trend Review

What Worked, What Didn't, and Where We Go from Here

customer-experience
Total Experience Management

Total Experience Management

How to Create a CX Program That Drives Innovation

total-experience-management