Featured Customer
Insight communities drive alignment to support 'One Toyota' customer experience mission
Read the StoryOngoing interaction helps UnityPoint Health prioritize customer input to de-risk decisions and grow business
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Beta testing with customers drives design and product innovation
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RTL Netherlands brings the audience voice into their programming through live on-air feedback
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Unique insights from readers differentiate BDG's media brands and drive advertising sales
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How BPI expanded and evolved their insights program to align with customer-obsessed brand mission
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How ABC leverages audience insights to deliver programming and services that reflect a nations culture and identity
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How BMO leveraged timely customer feedback through a banking transition
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How Byrdie differentiates its brand partnership and infuses customer feedback into editorial decisions through understanding its readership
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How the J.Crew Group's insights team evolved into proactive and essential business partners helping to lead the brand into the future
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How Globe uses insights to impact business strategy and product roadmaps
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Identifying customer pain points and pivoting their digital customer journey approach
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How Insular Life tracks the customer journey to transform the customer experience
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“Extremely User Friendly. The platform is very easy to use, its so user friendly that you can get started exploring and building projects right away. If an issue does arise their customer support team is SO great!”
Administrator in Consumer Goods
Enterprise (> 1000 employees)
Read more“Great tool with even better support. It gives us flexibility to work in multiple languages, provides cool dashboarding, and is a user-friendly and stable environment. Great support for our team, always pro-active, and we can really count on them!”
Friederike N, CX Manager
Enterprise (> 1000 employees)
Read more"Alida's platform has been a great help internally to get to know our players better. It's very intuitive, and gives the opportunity to get answers quickly and efficiently on any business problem."
User in Gambling & Casinos
Enterprise (> 1000 employees)
Read more"The client support team is second to none. The platform is easy to use and flexible. The company is responsive, forward-thinking and well-positioned for the future. We are better understanding the needs of our customers and what is working and what is not. We are also better understanding subscriber behaviors and needs and how to maintain their loyalty going forward."
User in Entertainment
Enterprise (> 1000 employees)
Read moreSee how Alida’s Community platform can help you level up your research.
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