Featured Customer
Canadian Tire improves experiences across the customer journey through sophisticated profiling and active consumer engagement
Read the StoryInforming their VOC program with rich data & transforming into a highly customer-centric culture
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How Insular Life tracks the customer journey to transform the customer experience
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Capturing Insights to improve player experiences while increasing loyalty
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Client communities guide Sun Life’s Client Impact Strategy
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Validates editorial content & increases revenue by delivering insights to advertising partners
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Increased engagement with customers ensures Indigo infuses the VoC into every business decision
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How MuleSoft used Alida’s platform to create an active and engaged customer community
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How AXA Philippines innovates in line with customer needs
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Ongoing customer engagement helps SMUD build awareness, exceed marketing KPIs, and shape strategic decisions
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Feedback from passionate players helps Jam City build momentum in a competitive and dynamic space
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How Prudential Singapore accelerates product growth with customer insights
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How ATTN: connects audiences and brands around purpose-driven storytelling with lasting impact
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“Extremely User Friendly. The platform is very easy to use, its so user friendly that you can get started exploring and building projects right away. If an issue does arise their customer support team is SO great!”
Administrator in Consumer Goods
Enterprise (> 1000 employees)
Read more“Great tool with even better support. It gives us flexibility to work in multiple languages, provides cool dashboarding, and is a user-friendly and stable environment. Great support for our team, always pro-active, and we can really count on them!”
Friederike N, CX Manager
Enterprise (> 1000 employees)
Read more"Alida's platform has been a great help internally to get to know our players better. It's very intuitive, and gives the opportunity to get answers quickly and efficiently on any business problem."
User in Gambling & Casinos
Enterprise (> 1000 employees)
Read more"The client support team is second to none. The platform is easy to use and flexible. The company is responsive, forward-thinking and well-positioned for the future. We are better understanding the needs of our customers and what is working and what is not. We are also better understanding subscriber behaviors and needs and how to maintain their loyalty going forward."
User in Entertainment
Enterprise (> 1000 employees)
Read moreSee how Alida’s Community platform can help you level up your research.
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